Snap has been great for us. I would call us a low volume dealers because after 20+ years we are direct with most manufacturers. We get wire from the same place we have for two decades. Lutron and crestron for control and av distribution etc. In this industry we waste so much time beta testing that once we find something that works we rarely even try anything new. The primary draw to snap for us is their website. It's like the integrators Amazon. I wish snap would just buy everyone and give us one place to shop. Their recent purchase of our favorite local distributor means we will be doing more business with them.

I can't speak for snap but some companies will cut lower volume dealers so that reps/customer support can focus on fewer dealers. 1 company doing 6 figures is better than a few dozen companies doing a few hundred dollars. It does cost them money to keep low volume dealers because they offer service and support and training.