On March 7, 2018 at 00:06, Dean Roddey said...
The answer is "We sell reliable functionality, not the latest flavor of the month features. If you want the latter, you are free to do it yourself. If you want reliability, we'll sell you that."
If someone else wants to sell them flavor of the month stuff, they can deal with the support issues, on the lower revenues they'll have from installing that stuff to begin with, right? How long is that person going to be a competitor working like that?
You know what the problem with that statement is now these days. So much of the more expensive stuff we carry, is no more reliable anymore than the DIY stuff.
Nothing worse than saying that to a customer, convincing them to buy your product, then shortly after you install it breaks or has problems.
