On December 21, 2016 at 13:03, BizarroTerl said...
Here's a hint to every company - Telling your customer they're important while they wait longer than a couple minutes doesn't work.
I agree.
I understand that people get busy.
If you get more calls than you can handle,hire more people to take the calls OR,
FIX THE PROBLEMS THAT ARE CAUSING ALL OF THE CALLS!!
It shouldn't be that difficult!
