On January 4, 2016 at 08:25, Mario said...
I feel that owning a code to custom written product is akin to owning a painting.
Sure you paid an artist to paint you.
And, as you get older, uglier and/or get new wife or more kids, you'll have to pay said artist to paint a whole new painting.
Same here with Crestron.
You paid for a solution and you got finished product.
Changing equipment, system updates, etc. will require a change/update.
If existing dealer does the work, he 'should' have the working file.
If you go with new dealer, he should not 'steel' previous dealer's IP (Intellectual Property) methods, graphics, etc.
Comparing windows to a crestron system isnt fair. If you want to use your computer as a CCTV DVR you can download an app and buy some hardware and away you go because windows is "open enough" to let you customize your computer. You can add a BD drive or get CAD software and do anything you want. With crestron you are totally locked out of your system when you dont have the code. Imagine having to buy a new copy of windows everytime you wanted to try a new browser or mail client.
If an end user wants to replace a TV for a 7 figure crestron system and they have the code its a few hundred bucks. Without the code it might be $100,000.00 to reprogram the entire system.
