Is that an inside joke I am missing out on?

Apple released the update which they created for their product. Who else should he hold responsible? It isn't as if he went online and found some sort of hacked together pirated software, or even volunteered for beta testing. He trusted that the manufacturer would release a fully baked update. Maybe a little naive, but definitely understandable. It definitely doesn't absolve Apple from blame.

If I get my brake fluid changed by the dealership, and my brakes go out am I responsible because I chose to do so voluntarily?