Thanks for the reply 3FG!

I unplugged the box for a few minutes then turned it on and let it initialize.

Then I pressed Cable on my remote then held set up until cable button blinked twice.

Then I entered 01376 and the cable button blinked twice. I then pressed power and nothing. Tried changing channels...nothing.

So unfortunately, for me, unplugging the box didn't work.

All other button on the box work fine. We can change the channels from the box and everything.

Even though everything works on the box you still think it is the box and not the remote?

Could I have cleared any codes from the remote by chance (with everything else I've tried)? Just want to make sure before I call Comcast.

Again, thanks for the help, It's really appreciated.