A crippled version of the software for each remote USED to be available online back before CCP. You could enter your serial number and download the version for your specific remote. That's no longer the case. They're still selling remotes (MX-350) manufactured more than a decade ago. It's not crazy that the manuals may be a little outdated.

I'm all for someone being able to program the remote themselves provided they purchase the remote through the proper channels. I'd gladly sell someone a remote at MSRP and provide them with the software if that's what they truly desired. I'm ultimately more concerned with the customer being satisfied than having to program a remote.