On October 21, 2010 at 10:10, RorySolley said...
I've been caught out by this too - have emailed my (UK) distributor.....
I'm an enthusiast. I'm using the pronto for my own set of av components at home. It's not a huge home automation setup or anything, but it is quite sad. If there was another programmable touch screen remote with good number of hard buttons I'd have jumped before. I read somewhere people like us are a specialised form of geek, hence smaller in number. We're not going to be bugging Philips on problems. Any problems I have, I'll try to solve myself and past that post on here and look for a solution. Philips must have got some use out of the free development and testing provided by people on this forum. This is not a good time to push allies away. The ipad and iphone will be pushing people away even further. As I mentioned in another post. Even if you are an installer, you may have a lovely interface designed on Pronto etc, but design it on an ipod touch/ipad and you automatically have a chance of customer being drawn to it. This means, pronto, amx etc will get pushed out. I think AMX are at least doing software and attachments. Philips could go the software route and license that I suppose, though that would mean more support issues as they wouldn't have control of the hardware platform (and that is a big advantage e.g. apple, consoles etc vs PCs and multiple configs).
I'm looking back at things like globalcache now. All I need is the touch remote with IR and hard buttons.