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Topic:
Cisco AT&T Uverse IPN330HD Issues
This thread has 2 replies. Displaying all posts.
Post 1 made on Thursday September 2, 2021 at 11:00
Corbin.Lovering
New Member
Joined:
Posts:
September 2021
4
Has anybody came across the number pad not working until you hit guide or channel +/-?

The toggle bits work on the iphone and t2x for a couple of minutes, but eventually they stop working on the number pad until you press guide or channel +/-, then the number pad will work.

When the issue is present, the processor is sending the commands, and the cable box LEDs flash indicating its receiving a signal. Wondering if that is how its supposed to operate or if anyone has come across that. Customer states that until we gave her a loaner processor until her original one comes back from repair, then the issues started, but all 4 of her IPN330HD boxes have the same problem.

Last edited by Corbin.Lovering on September 2, 2021 12:25.
Post 2 made on Thursday September 2, 2021 at 23:49
Redbiker98
Regular Member
Joined:
Posts:
November 2020
109
I have stopped even attempting to control a UVerse box with RTI. Every single one would work fine one day, then start glitching out days or weeks later. I would tweak the repeats, IR power, etc. to get it working again only to have it glitch out again. XBoxes and UVerse, nothing has caused me more of a programming headache.
OP | Post 3 made on Friday September 3, 2021 at 09:42
Corbin.Lovering
New Member
Joined:
Posts:
September 2021
4
Right, I'm thinking its more the normal operation. We'll get her repaired processor in soon and we'll see what happens. This is the only Uverse box we've had a complaint about.


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