Hey working on a RK3, and I am having a problem with the escient IP display. I set a static IP address for the escient and when I access it with the RK3 it is extremely slow and I don't have proper control of the escient. Its for our in-ceiling/in-wall speaker display and it is too slow to show off what the RK3 can do. Am I doing something wrong or does the RK3 actually suck?

Have you put /rti on the end of the ip address for the Fireball in the ip address field ?

It should read depending on your ip something like this 192.168.45.01/rti

The interface is not the quickest on the planet to say the least. But it does move along consistently, once programmed unless there are other network issues you should be good to go.

I call the Escient by name, so I send it to the URL:

[Link: fireball]

Where I have named the Escient "fireball"...

Are the keypads also set to static??

I can't stand using the escient on RTI stuff. My boss got one in to try in our demo set up and I just could not make it work satisfactorily using any of the interfaces. If it weren't so slow I would like the one they designed to fit on the RK3 screen, but they need to recode it so it doesn't refresh the entire page every time you do something. I would probably be happy using the full page RK4 interface if the buttons weren't so stinking little and if the UI were designed better for 640x480.

But yeah... to answer the actual original question, I don't think it has anything to do with your RK3. If I access the interface through any web browser I get basically the same results.

Unfortunately unless they make the fireball work a little better on stuff like RTI's products it's not going to stand a chance against something like the apple tv.

Now if they develop a way of making an apple tv work (by actually touching what I want) on a T4 then sign me up... that interface would look splendid in 640x480, even if they make it really inconvenient to use it in that resolution

I never tried the /rti at the end of the IP address. Thanks guys I never knew this forum would be so helpfull. I don't expect it to be the greatest but when I see it accessed with a PC it is pretty fast. Set the touchpad to static IP address? Never thought about that is it in the properties of RK3 or do I need to se it throught the DHCP settings throught the network?

Thanks guy. Not the greatest Touchpad. Should be great for the demo room But wont be anything like a Crestron Keypad.

Rich

I've got a couple systems running with FP1 docks and RK3 keypads. I don't think it's that slow... it's not lightning fast (It's not that fast using the video out to the TV), but it's more than usable.

Why are you setting the keypad to Static IP? I haven't done that, and I haven't had any issues here in teh store or with my customers setup.... now you've got me worried. ;-)

I like to set up KP's and the Xp8 to static so it doesn't have to acquire an address and I always know were it is located on the network.

If I put something on the network, then it gets a static IP address and it goes into my job notes as to what IP address it is assigned.