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How Many BAD T2C's are there???
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| Topic: | How Many BAD T2C's are there??? This thread has 20 replies. Displaying posts 1 through 15. |
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| Post 1 made on Wednesday January 2, 2008 at 17:32 |
pesci Senior Member |
Joined:
Posts: | August 2006
1,211 |
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I have a client going on his 4th T2C!!! Yep, thats right 4th... RTI tells me only first shipment was bad batch, and my distributor A**D tells me there havent been many returns. The first T2c was installed about a year ago, and it was the battery clip on the board loose or bad connection on the circuit board. Then the next 2 would just show no screen or power down. This guy is pissed, which i would be too!! But he also is the client from hell who lies just to get something for nothing. Ive been there a dozen times not charging him for half the time, now its going on again.
Anybody else in the rti family have had any bad T2C'S????????????? I really cant believe that there has been really 4 bad ones in a row...
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| Post 2 made on Wednesday January 2, 2008 at 17:35 |
SAAudio Advanced Member |
Joined:
Posts: | March 2007
993 |
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Occasional issue with charging cradle making connection to remote. Had one that seemed to be having trouble sending trigger codes to RP1.
No other issues and have done around 35 in the last six months.
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| Post 3 made on Wednesday January 2, 2008 at 19:01 |
ralliart329 Active Member |
Joined:
Posts: | October 2007
655 |
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Have done at least 25 since they came out and 1 was bad, coincidently the first one I installed. I have noticed the same charging issue but other then that no issues.
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| Post 4 made on Wednesday January 2, 2008 at 19:07 |
nardo1 Active Member |
Joined:
Posts: | April 2005
628 |
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On January 2, 2008 at 17:32, pesci said...
I have a client going on his 4th T2C!!! Yep, thats right
4th... RTI tells me only first shipment was bad batch,
and my distributor A**D tells me there havent been many
returns. The first T2c was installed about a year ago,
and it was the battery clip on the board loose or bad
connection on the circuit board. Then the next 2 would
just show no screen or power down. This guy is pissed,
which i would be too!! But he also is the client from
hell who lies just to get something for nothing. Ive been
there a dozen times not charging him for half the time,
now its going on again.
Anybody else in the rti family have had any bad T2C'S?????????????
I really cant believe that there has been really 4 bad
ones in a row... I have done 8-10 and had one bad.
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I'll let you know tomorrow.. |
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| Post 5 made on Wednesday January 2, 2008 at 20:12 |
A/Vjunkie Long Time Member |
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On January 2, 2008 at 17:35, SAAudio said...
Occasional issue with charging cradle making connection
to remote. I've had the same issues as well with 3 out of 8.
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I once thought I had mono for an entire year, it turned out I was just really bored - Wayne's World |
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| Post 6 made on Wednesday January 2, 2008 at 21:23 |
roddymcg Loyal Member |
Joined:
Posts: | September 2003
6,796 |
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Our first T2c was bad as well, all since are fine. I am playing with one now. I have had a bunch of T3's gone bad which is becoming a pisser. I think I just sent back 5 or 6 of them in the last couple weeks...
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When good enough is not good enough. |
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| Post 7 made on Wednesday January 2, 2008 at 22:59 |
Springs Super Member |
Joined:
Posts: | May 2002
3,238 |
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First one...
Left button below the screen didn't work. Just dead.
Replacement had 2 * instead of a * and a 0.
Next 30 had no issues.
Have had ones eaten by dog... not RTI's fault for making it taste like a chew toy.
Had a program that wouldn't issue commands in stand alone and am still working on that one.
Have noticed a connection between double pops on T2cs that does not exist on the T3 K3 or K4 in the same config file... but they are working with me on that...
The mating of the charger is one of those things that once I remove the back pannel it fits...
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| Post 8 made on Wednesday January 2, 2008 at 23:05 |
cheesehead22 Long Time Member |
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We have done about 50 T2-Cs and have had 6 die due to the lcd screen either just dieing or getting staticy. Also I have had 3 of the CM-232 cables go bad. I am getting frustrated.
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Don't read my answer. Someone else will go into great detail as to why I am wrong rather than answer the original question... |
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| Post 9 made on Thursday January 3, 2008 at 02:05 |
RTI Installer Super Member |
Joined:
Posts: | March 2002
3,320 |
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There is a wacky connector in the remote; if you give the chassis a firm twist (without breaking it) sometimes this will fix the problem for a few days.
as for the bad power connector, I have a T3 sitting here all in pieces that I am re soldering the connector on, I will follow this up with a spot of epoxy so it wont break again in the future. These issues remind me of the old T2, I was always fixing those darn things.
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Never Ignore the Obvious -- H. David Gray |
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| Post 10 made on Thursday January 3, 2008 at 02:48 |
gwilly Founding Member |
Joined:
Posts: | September 2001
793 |
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You should have asked "how many T2+'s are bad". I mean they just keep breaking or having crazy problems. Today's was that the T2+ commands in the LCD section whether macro's or single commands would not work. LED's on the RP-1 acted erratic.
Replaced the RP-1 with no luck, put it back in and programmed up a new T2+ and system works flawless again. This same guy has had almost every thing go wrong with the original T2 then now 2 different T2+'s since switching to the current model. At least the customer is nice and has cold beer on tap.
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Some people are so used to special treatment--that equal treatment is considered discrimination..Thomas Sowell |
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| OP | Post 11 made on Thursday January 3, 2008 at 03:03 |
pesci Senior Member |
Joined:
Posts: | August 2006
1,211 |
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On January 3, 2008 at 02:48, gwilly said...
You should have asked "how many T2+'s are bad". I mean
they just keep breaking or having crazy problems. Today's
was that the T2+ commands in the LCD section whether macro's
or single commands would not work. LED's on the RP-1
acted erratic.
Replaced the RP-1 with no luck, put it back in and programmed
up a new T2+ and system works flawless again. This same
guy has had almost every thing go wrong with the original
T2 then now 2 different T2+'s since switching to the current
model. At least the customer is nice and has cold beer
on tap. WOW!!!! sounds like my job except my guy is a **********.. i feel for u!!
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| Post 12 made on Thursday January 3, 2008 at 08:41 |
Springs Super Member |
Joined:
Posts: | May 2002
3,238 |
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gwilly. I had the exact same things happen... we should hook up and work on this. Email me what you have that exhibited this behavior.
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| Post 13 made on Thursday January 3, 2008 at 11:52 |
Designermike Long Time Member |
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I've had the same issues with the screen going blank; customers has to remove the cover to reboot the remote, 1 out of the last 6 embarrassing!!
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Crestron DMC-D |
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| Post 14 made on Thursday January 3, 2008 at 13:57 |
Tom Ciaramitaro Loyal Member |
Joined:
Posts: | May 2002
7,967 |
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T2C has been ace - no failures.
T3 a significant number needing exchange or return to mfr.
They handle returns well so I'm grateful for that. Still a dandy remote!
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There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions. |
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| Post 15 made on Thursday January 3, 2008 at 14:23 |
tgrugett Select Member |
Joined:
Posts: | August 2004
1,850 |
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Funny... so many different experiences.
I do mostly T3s (approximately 20+ in '07) along with a few T2C and T2+ models. The reports below reflect all RTI issues since '04.
1 T3 crashed during firmware update
...replaced.
1 T3 would blank out after two weeks of service
...replaced.
1 T3 currently having issues with retaining touchscreen calibration.
...checking on it this week.
1 T3 battery died after several years of use (my first T3).
...battery replaced.
1 T2C died after 1 year of service. Battery heated up and remote stopped working
...replaced without attempting battery replacement.
1 system using 3 RP1s had severely limited range. Tried swapping T3 and RP1s with little improvement after numerous RP1 placements.
No know issues with the handfull of T2+ models I have implemented.
This seems pretty good to me after dealing with several years of constantly dying Prontos.
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