Funny... so many different experiences.

I do mostly T3s (approximately 20+ in '07) along with a few T2C and T2+ models. The reports below reflect all RTI issues since '04.

1 T3 crashed during firmware update
...replaced.

1 T3 would blank out after two weeks of service
...replaced.

1 T3 currently having issues with retaining touchscreen calibration.
...checking on it this week.

1 T3 battery died after several years of use (my first T3).
...battery replaced.

1 T2C died after 1 year of service. Battery heated up and remote stopped working
...replaced without attempting battery replacement.

1 system using 3 RP1s had severely limited range. Tried swapping T3 and RP1s with little improvement after numerous RP1 placements.

No know issues with the handfull of T2+ models I have implemented.

This seems pretty good to me after dealing with several years of constantly dying Prontos.