Hi All,

I'm currently getting to grips with our first RTI install, and seem to have a problem with the speed of the RP6 transmitter. At first it would have been non-repeat of repeating values, but I think the problem is more basic as it is slow even with normal button pressing.

Basically, no matter how fast you press the remote button (or with repeat), the RP6 sends the command only once, and worst of all takes about a second to do it.

I have reviewed all options possible (like "delay for 0.3 seconds" and "repeat until button released", "repeat while button pressed", no button pause, etc), and no matter what options I try the transmitter will always take a long time to transmit the command.

This is a serious sticking issue and I find it hard to believe it is intrinsic to the controller. Though so far I fail to find any way to change it.

Hopefully some guru here will be familiar with this problem and point me in the right direction.

Device has the latest firmware and the receiver is behaving correctly.

Urgent help required, many thanks,
-Nick

What function on what device are you trying to control?

IR or 232?

If IR, from where did you get the codes?

You either have an incorrect setting or a bad code.

Or a bad RM433.

What happens if the remote is set to standalone mode?

Like tgrugett Says, What are you trying to control?
if its a Channel or Vol -/+ button did you check the sustain button in the IR Properties?

Many thanks for the replies.

It does not matter what I'm trying to control (fwiw a combo of Denon DVD player, receiver, and humax PVR using RF to the RM433 then IR out to devices), the behaviour is consistent and the fault seems to lie with the RP6:

It's like this: the remote seems to be doing fine, as the RM433 is flashing pretty heavily. The problem is that that RP6 is lazily sending only one command and takes about a second to do so.

SDZD, I presume by "sustain" you mean "repeat while button is presssed"? I do not see mention of any property with the specific name "sustain".

I have a TV being controlled in standalone mode, and I'm pretty sure that it can do that without delay. I'll double check when I go to site today.

So nobody's had this kind of quirky behaviour?

I don't want to seem like an ass but you are being less than clear about your problem. What do you mean by "a combo of....."?


What behavior exactly?

This means nothing without specifics as to what you are attempting to do. Be specific about your examples.

He means sustain. If the IR code is placed on a button, right click to edit properties, and then click on the infrared tab. Look for the sustain checkbox. If the IR code is in a system macro you will see the "repeat.." option you mentioned when you double click the IR command. I recommend that you do not place sustaining commands on the processor directly. Place the commands directly on the desired button. The reason for this is that each system macro is "triggered" by an IR command that is transmitted by the RF receiver once it is received from the remote. That trigger code can repeat but it can not sustain. The only way to achieve a sustain in to place the command on the button. The remote can sense that you are holding the button down and keep the command sustained. You can not do this if the command is triggered by another code.

Again, what exactly do you mean?

I have had all kinds of quirky behavior. In fact I was screwed today by some uncooperative components but it had little to do with the RTI system. Bad learned codes or library items, RF interference, components gone belly up and programmer error or inexperience make up a the bulk of the issues you will encounter.

Cheers mate, sorry been very busy last couple of days...


At its most basic: the RP6 takes a second or two to send each command. Thus preventing repeats and even making rapid button pressing impossible.


The reason I wasn't specific is because the problem is general. i.e. it doesn't matter if it's me trying some kind of sustain or repeat, or simply pressing the button repeatedly. The RP6 takes too long sending the command before any subsequent command can be transmitted.


Ah, that sustain. Yes, it's checked.


The commands are already placed directly on the buttons. There are no system macros.


I hope my explanation above is sufficient. I really don't know what else to say. I can give specific details about what I'm trying to do but as the problem is so basic to me that just seems to confuse things.

I press a button. RP6 green light comes on for 1-2 seconds.
I have to wait until that clears before any further command sending will be transmitted.
That is the crux of the problem. Response is way too slow.

The Receiver is always responding accurately (i.e. light flashes to indicate data received quickly and consistently for sustain).


hmm, yes. Uncooperative components. I've been amazed at the amount of faulty equipment that crops up. I wonder whether I have some kind of voodoo curse or something. And don't even get me started on alarm panels.

I've had a somewhat similar problem this week on my first RTI installs; an M2 standalone, a T2C w/RP-6, and a T2C w/RP-1 (with a Philips DirecTV receiver and 2 SA 8000's) All the remotes seem to react slowly to entering channel numbers manually. For example, I press 1, 2, 3, and the cable/sat box gets 1 & 3. But, if I have a channel macro programmed with 1, 2, 3, the cable/sat box gets it perfectly (and quickly, I might add). If there's a .3 sec delay between macro commands and that is working fine, and I know I'm not hitting the buttons less than .3 seconds apart, I'm wondering what my problem is... Sustain checkbox maybe?

Anyhoo...

What EXACTLY is programmed on the buttons you're having trouble with? And is it 1 command or is it everything you're sending to the RP-6?

send the file to me via email and I will look at it.

It sounds like you may have some faulty codes or a bad piece in the chain (remote? processor?).

I do alot of RTI and I have never experienced anything like this before. I am aware that some codes can mess with the remote performance. If you let me know the specific library and files you used for your codes I can take a look at them to see if there are any code issue.

It's everything.

I am sure there is something wrong or weird about what I'm doing or the equipment. It's impossible that this is a design feature.

All codes were learned using a Philips Pronto (man was that gruelling). They work, i.e. the commands successfully send to the equipment.

Will send files, many thanks.

The clue that I see, is when you said,"The RM433 is flashing heavily"....

It should ONLY flash when you press a button.

It should flash GREEN. If it is orange or red, you are getting interference, the RM433 is faulty, or the leads are not connected properly (sometimes even just loose)

The RM-433 will blink every couple of minutes as well, or at least mine does. My system is fast and reliable with no slowness or command misses, all fav channel presets work fine as well as al the switching for sources

Sounds like a programming issue or bad component