Hi,

I've used ProntoProNG for a few years on my Thinkpad. I upgraded to a new thinkpad t60p and now it's not working.

Immediately after startup the program crashes and says:

PontoEditProNG has encountered a problem and needs to close.

I have installed and reinstalled the program. I have uninstalled zonealarm and closed all other running programs. Nothing helps. Would anyone have any ideas? I haven't been able to find anyone at Philips who claims to know anything about prontoeditprong.

Thanks

When you say "Show Details", what is displayed. I'd be interested in seeing the data that is generated. You can send me an email. My addy is on profile.

And, has your config file changed or did you recently upgrade to the latest version of software when you got the new thinkpad? If the latter is the case, the I think there may be a problem with your PCF file. Who built the PCF file? You or someone else? If someone else, was it Tweeter???

Thanks,

I sent you a reply and the crash file.

Alex

This seems to be the same problem I am having. It is in my PCF file that I created some time ago. I Downloaded new software and went to edit a code and the crashes started. I am unable to delete the page with the problem.

I can't even open prontoeditpro ng. It crashes immediately.

Mine allows me to open it and work with the file but as soon as i go to save it it crashes.

Dan,

The problem you are having is most likely that you imported someone's config and there's an item such as a string referenced by 2 items. When you go to delete/modify one of the items, it causes a crash. I responded in your other post to please send me your file.

Alex's problem is completely different. He cannot even run the editor.

Thanks Lyndel,

I have forwarded it to you. See what you can do.

Hi Alex,

did you solve your problem? If yes, could you please give me a hint? Since yesterday I have the same problem: I can't open prontoeditpro ng anymore. It crashes immediately.

Believe it or not, I upgraded to Vista and now everything is working alright. I have no idea what was wrong.

I'm glad you're back in the game.

Did you do the typical Windows Vista upgrade or the custom upgrade? The custom upgrade is where you can have setup copy your files to c:\windows.old and do the equivalent of a clean install.

It could be that your ProntoEditPro NG install had become corrupt and uninstalling it still left garbage in the registry that you needed to weed out before reinstalling. If Vista replaced Windows XP instead of upgrading it then you got a clean registry to start with.