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Fixed...RU970 updates firmware fine with ProntoEdit but will not connect to download CCF
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Post 1 made on Thursday October 19, 2017 at 12:11
Long Time Member
September 2011
I know that this has been an issue for a lot of people but feel mine is slightly different.

Purchased an RU970 from the bay and have spent a couple of days creating CCF file, I have reasonable experience with Pronto's as this one is purely going to be used as a back up for my TSU9600.

My problem is that when I attempt to upload CCF I get message:

COMM1: Opened but no response from RC device

I know that Prontoedit knows its connected and running as a firmware update communicates both ways without issue and completes the process rebooting the Pronto, so it must be communicating so why does it refuse to open to download CCF file.

Using Windows XP
Using Kodak D210 connection wire
Serial to USB converter loaded and working to COM 1

As mentioned before I know the serial is working as completes firmware update without issue.

Hope its just something simple I am missing and praying for help please.

PS: Just editing this thread as won two of these RU970's but the other is tatty and on the screen its locked on corrupt file message, tried to upload to this one and got the exact same result so pretty sure its a software issue and not hardware.

Last edited by tjpearson on October 20, 2017 10:38.
OP | Post 2 made on Friday October 20, 2017 at 10:44
Long Time Member
September 2011
OK thought I would reply to my own thread as help to others,

Ordered and fitted this fom the bay for 1.70,
COM2 Bracket DB9 PIN Serial 300mm cable PCI RS232 COM ports w/screw Foxconn

Intalled in PC, went to BIOS and enabled Serial, rebooted and Windows 7 installed the right driver, changed bit rate to 2400 and checked on COM 1.....everything worked a treat.

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