I am getting sick of this thing chirping on every button push....I remember on the Pronto's you could disable this, can you on the mx900. If you can it isn't obvious and I will not sell one until I can figure it out.
"I am extremely skeptical about the role of fruit in Newton's life."
Simply press and hold "watch" and ""enter" at the same time. This will bring up a menu. Select "sound". This will display a bar for volume level. Press the button to the right of the bar until it's set to zip then press "save" Piece of cake. I wish you the best!
"Just when I thought that I was out they pull me back in"
This brings up another negative....customer accessible menu....bad URC.
What does this mean? You don't think a customer should be able to adjust the sound or LCD of their own remote??
I don't want to have to run out to their house to lower the volume of the beep on their remote. There isn't any way to change the programming from this menu. It's not like they can change macros or anything of any consequence from this menu.
Also, they can go to the website and get the software and change anything they want.
I applaud URC for making these simple personal preferences a customer accessible option.
What does this mean? You don't think a customer should be able to adjust the sound or LCD of their own remote??
I don't want to have to run out to their house to lower the volume of the beep on their remote. There isn't any way to change the programming from this menu. It's not like they can change macros or anything of any consequence from this menu.
Also, they can go to the website and get the software and change anything they want.
I applaud URC for making these simple personal preferences a customer accessible option.
cool..clap..clap....we have different customer bases then(or understanding thereof)...mine primarily are greyhairs on golf courses. With all due respect to these folks as their checks don't bounce but I wouldn't trust them to check their email......
nonetheless when I see a product touted with its enduser ease of manipulation I wonder if it is one as a dealer I need to support.
"I am extremely skeptical about the role of fruit in Newton's life."
Many of these folks don't even have email, therefore they won't even attempt to mess with their remote, but one could talk them through changing the volume level over the phone if needed. Then they wouldn't even remember how you did it later.
My point is, they can't change programming from this user accessible menu. All they can change are the things that annoy you while watching a movie and you want to change instantly.
It would be quite different if the user could delete devices from this menu, or even change macros. All they can change from this menu is LCD contrast, LCD brightness, Light, and battery warning. How much damage can be done here? Do you want to go adjust their contrast as the batteries get weak too?
It is rediculous to consider not supporting such a great line of remotes, not to mention a great company, because a user can change the beep volume. Are you a dictator or an installer?
This brings up another negative....customer accessible menu....bad URC.
Thats like saying tv's shouldn't have User Menu's to make contrast, brightness, color, tint or sharpness controls (among other options like sound). It's basicly the same type of feature on the URC. Can't cause harm to programming or the remote itself. ;)
Well, to a degree, I am with RMHT. There are simply some things that I don't make "easy" for a client. Unless he/she is a tweak, I will give them zero access to menu's in both the display and the pre/pro. It drives me nuts that virtually every client hands me my final check then asks me to boost the rear channel speakers and sub after I just calibrated the system properly. I'll do it. Don't get me wrong. It's their system and I leave it as they want but, I don't want them in there tinkering if I can help it. Some things ARE best left to a professional and considering that I am the one who gets the calls at 11:30 pm to fix their screw ups, I'll limit the damage they can accomplish.
"Just when I thought that I was out they pull me back in"
I guess some of you are not haunted like me from the calls years ago....
"This Pronto's screen is black" because of the contrast wheel on the side of the 2000 or using the page up/down on the NG to also adjust contrast.
I love my customers and they pay me to do the brain damage for them. I ask if they want sound (thank you AZ for the tip on the 900 and props), set the contrast.
Wheelie, I do not agree with your analogy nor would I want my customers adjusting video settings on their display. Once again what I sell is not a best buy POS, but a custom designed and callibrated system.
search=hitler ...may answer Rob's question.
And as far as supporting a great line of remotes I have for pushing a decade now, but I can read the writing on the wall and URC seems to evolving to direct to enduser marketing (see easily accessible software for setup and lack of interest in protecting pricing) . One must protect one's own interest and not support a company if they do not have the same concern, in fact they seem to be actively undermining your efforts.
"I am extremely skeptical about the role of fruit in Newton's life."
Huh? You long for the days? You registered less than 4 months ago.
And, Rob, I don't think RMHT is "bickering" here. Just minor difference of opinion on how people handle their clients. We all wear kid gloves but, those gloves come in many colors.
"Just when I thought that I was out they pull me back in"
I registered recently but have been reading here since late 2002 or early 2003. I used to just enjoy reading here because it was fun, instead of coming home from work and reading a book I read here. I recently registered because I want to be part of the community, but I find myself becoming somewhat cynical amd I have to apologize for that.
No worries. Believe me, this place will get the best of me sometimes I have been known to lose my temper a time or two. I think that's what makes it so great to come to RC.com. Lots of passion from a generally bright group of people.
"Just when I thought that I was out they pull me back in"
Wheelie, I do not agree with your analogy nor would I want my customers adjusting video settings on their display. Once again what I sell is not a best buy POS, but a custom designed and callibrated system.
Well, thats just illogical. It's bad enough most tv sets don't offer any way to reduce the dreaded color decoder red push (even in service menu's by isf techs which many can't afford) for all inputs without desaturating green's and blue's. If manufacturers used your logic consumers would have no control over anything and would be FORCED (privileges stolen) to accept the unacceptable. I am thankful they were logical enough to include user menu settings. I'm sure your thankful the ability was included to turn off the beep. :)
I agree the contrast control on the side was illogical but it was later moved. Inform them if they accidently end up in the user menu do nothing but exit. :)
BTW, your a custom installer/calibrator selling a MX-900 that includes a manual but couldn't read "Sound Volume" on page 10 as how to turn it off? This doesn't sound good for the customer. ;)
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