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Page 172 of 243
Topic:
New URC Software and Support Policy
This thread has 3642 replies. Displaying posts 2566 through 2580.
Post 2,566 made on Monday January 15, 2007 at 13:42
Big Tiny
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On January 15, 2007 at 13:22, oex said...

OEX, that link is an insult!
Post 2,567 made on Monday January 15, 2007 at 13:45
Elan D
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On January 15, 2007 at 13:22, oex said...

Arrogant SOB.
Post 2,568 made on Monday January 15, 2007 at 13:59
oex
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On January 15, 2007 at 12:32, M. Jackson said...
Let URC come out with a line that is not MX-??? and
let that line have it's own sales and support focus, and
DIYers will not become alienated over it. You bet they
will still buy the new line on eBay, if available, and
they will still be able to harvest software off the net,
but they won’t be upset over it.

I answered his question and supplied a link to what he was asking for.

On January 15, 2007 at 13:31, M. Jackson said...
We're not the dummies that you would like us to be.

Where did I say this?

On January 15, 2007 at 13:45, Elan D said...
Arrogant SOB.

I answered his question without any comment.

As for your comment, go pound sand. You get dumber in my opinion, every time you touch your keyboard. I guess we are back to personal insults.

And yes, I am arrogant but it's hard not to be when I am as f&cking wonderful as I am.

On January 15, 2007 at 13:42, Big Tiny said...
OEX, that link is an insult!

Don't shoot the messanger. I only answered his question.
Diplomacy is the art of saying hire a pro without actually saying hire a pro
Post 2,569 made on Monday January 15, 2007 at 14:34
BigPapa
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The Wisdom of Ancients being espoused, but not used.

"DIYers have an open mind." There's about 4 or 5 that post on this thread that surely don't, especially the kid who likes to call names when outright facts are presented.

Jackson continually displays an egregious ignorance of CI's motivations and profession, almost to the point of comedy.
Post 2,570 made on Monday January 15, 2007 at 14:48
Big Tiny
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On January 15, 2007 at 13:59, oex said...
I answered his question and supplied a link to what he
was asking for.
Don't shoot the messanger. I only answered his question.

M.Jackson said:

The MX line has traditionally been a DIYer and CI line of remotes. Changing a
support and software policy retroactively is NOT acceptable to anyone with an
unbiased frame of mind.
Let URC come out with a line that is not MX-??? and let that line have it's own
sales and support focus, and DIYers will not become alienated over it.

There was no question! What I see is a suggestion.
Maybe MX-*** would not have confused you as much as MX-???. ?

I think the point was that URC is dead wrong introducing a support policy change in a line of remotes (MX-whatever) that was previously sold under a different policy. Under that previous policy these remotes were ideal in the hands of the hobbyists. Under the intent of the new policy it became a public relations fiasco that forced DIYers to go underground for proper software.

I fully agree with Michael that a new policy, such as the one that this thread is all about, should only be introduced with a new product line that is not called MX.
Post 2,571 made on Monday January 15, 2007 at 15:37
BigPapa
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I love being ignored. I can say whatever I want and not be called to task on it... just like the few who want to constantly complain yet don't want to be called to task for what they say.

Gotta love it.
Post 2,572 made on Monday January 15, 2007 at 15:58
Elan D
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On January 15, 2007 at 12:37, Big Tiny said...
The tribal wisdom of the Dakota Indians, passed on
from generation to generation, says that, "When you discover
that you are riding a dead horse, the best strategy is
to dismount."


However, in URC country, more advanced strategies are
employed in this situation, such as:

1. Supplying CIs and ADs with a stronger whip.

2. Separate strategies for authorized dead horses and
unauthorized dead horses.

3. Appointing a committee to study a new dead horse policy.

4. Visiting other manufacturers to see how others ride
dead horses.

5. Lowering the standards so that dead horses can be acceptable
performers in the hands of the DIYer.

6. Reclassifying the dead horse as living-impaired.

7. Hiring outside contractors to support the dead horse.

8. Providing additional funding and/or training to increase
dead horse's performance.

9. Doing a marketing study to see if submitting to CI
and AD blackmail would improve the dead horse's performance.

10. Declaring that as the dead horse does not have to
be supported, it is less costly, carries lower overhead,
and therefore contributes substantially more to the bottom
line than do some other horses.

11. Rewriting the policy for all horses.

And of course . . .

12. Promoting the dead-horse-idea-man to a senior marketing
position.
Photobucket - Video and Image Hosting

Love it! Are we hav'n fun yet or what?
Post 2,573 made on Monday January 15, 2007 at 16:42
BigPapa
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Well then.... who's the donkey in this one?
Post 2,574 made on Monday January 15, 2007 at 17:34
oex
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On January 15, 2007 at 14:48, Big Tiny said...
There was no question! What I see is a suggestion.
Maybe MX-*** would not have confused you as much as MX-???.
?

OK - Lets argue semantics. It was a statement/suggestion that already exists at the link I provided.
Diplomacy is the art of saying hire a pro without actually saying hire a pro
Post 2,575 made on Monday January 15, 2007 at 19:49
Big Tiny
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On January 15, 2007 at 17:34, oex said...
OK - Lets argue semantics. It was a statement/suggestion
that already exists at the link I provided.

Why are you so intent on arguing?
There was no question and the link you provided was unrelated to the comment/suggestion.
Post 2,576 made on Monday January 15, 2007 at 20:25
stuckbyURC
Lurking Member
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4
sorry but i just have to jump in here as something was mentioned about me ranting. i was a little offended but after the last 50+ threads i KNOW it was a rhetorical statement.

OTAHD
You helped me with my problem and i hope you read this. If you don't buy online or on e bay you are missing out. i have carefully bought thousands of dollars in STUFF from new to used from factory direct close outs to private owned and been very satisfied of at least 99% of the purchases with some very substantial savings. plus 3 kids through college at 1/3 or less for the cost of books. I bought my remote from new egg $142 where i have spent at least $2000 and wonder where they got the remotes. I based my purchase decision on the URC web site.

roddymcg
sorry but i spent 15 minutes on the URC site doing my home work and when i downloaded the tutorial and got to the last section called live update i made my decision to purchase. Check it out it really does not say please read all of the fine print because this page is false advertising.

thanks LG
2ndtimewonthappen
Post 2,577 made on Monday January 15, 2007 at 20:25
Abeach2bum
Long Time Member
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48
Geez... Come on guys

There are a lot of people out there with a lot of money that will buy from an AD, who will in turn pass them on to a qualified CI. I think only the die hard DIYer's (like me) will use their passion and take the time to seek out websites/forums like this to learn, and try to make our systems the best they can be. We are probably a very small entity in this market.

I have learned a lot in the last couple days - didn't even know what an RTI or Crestron was! Isn't a Crestron MT 1000 the same thing as a URC MX 3000? Software probably different but the hardware looks the same.

Anyway, I enjoy the forum and some of the humor is great, but some of the barbs and jabs go a little too far...

Thanks to all - for the knowledge and the entertainment!

Scott
Post 2,578 made on Monday January 15, 2007 at 20:32
roddymcg
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On January 15, 2007 at 12:32, M. Jackson said...

That's why the DIYer has the advantage every time. He
has no baggage or ties with select manufacturers. He has
an open mind. He reads in forums and reads reviews and
will not get talked into something just because it's a
bigger money-maker for the seller. (I know roddy you will
argue that margins are never a consideration when advising
a customer but if that truly was not a consideration in
your case then you'd be the one in a hundred exception.)

We have to disagree again. A DIY reads reviews. A pro goes to trade shows and various training sessions to be exposed to all the control systems out there. Then they program the systems they like the best over and over and over again. Some would say that one gets better with experience and exposure.

May I ask how many remotes you programmed last year, and in how many enviroments you were in while doing these remotes??
I am trying to figure out your advantage over me.

And for a business owner (me) margin is a factor. It is not a deciding factor, but a factor non the less. The manuufacturer sets MSRP and that is what I seel product for. You want to get a deal on the net, well then let them install your product as well.
If I am not making money, there is a good chance I will not be around to provide you support down the line. Most of our clients run business's and realize this.
When good enough is not good enough.
Post 2,579 made on Monday January 15, 2007 at 21:06
JonW747
Active Member
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621
On January 15, 2007 at 12:32, M. Jackson said...

(Ok Jon, yes the 850 is a great remote but I bet if you
were to buy one today it would not be the 850 -because
you do your homework before you buy.)

Well, you're right I'd do my homework, but I bought my last 850 after the 900 and the 950 were released, so don't be so sure I'd go another way. :)

The point I've been trying to pound is that the choice of a remote is not just about technical capabilities. If it gets the job done and is organized in a manner you like, then that's the one to use.

And Rodney, while you may be able to operate a touch screen remote 1-handed without looking at it, most people I imagine would prefer hard buttons because of the tactile feedback. The point again, is that just because you prefer it, doesn't mean it's the best option for every customer. Only the enduser can decide that.

For instance, I own 2 MX-800's and 2 MX-850's. They can operate most anything I own from any TV in the house. The fact they operate and feel the same way is a big feature. I wouldn't want to do without certain keys or hunt for them in different places just because I'm in a different room. I don't have to dock them. They run off their AAA NIMH batteries for months, whether they're used frequently or not.
Post 2,580 made on Monday January 15, 2007 at 21:18
oex
Super Member
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4,177
On January 15, 2007 at 19:49, Big Tiny said...
Why are you so intent on arguing?

Because you guys tend to be full of shit most of the time


There was no question and the link you provided was unrelated
to the comment/suggestion.

Why did the comment end in a question mark? Call me stupid. The comment was unrelated? I used to think you were reasonably intelligent. He asked why.. no no, let me quote.

On January 15, 2007 at 12:32, M. Jackson said...
Let URC come out with a line that is not MX-??? and
let that line have it's own sales and support focus, .

Was he not suggesting that URC make remotes that were not mx-***? URC has a line that is not the MX- line. It's the consumer line of remotes. WTF is hard about that? That is what he suggested and it is already available. Why do I argue this?

I mearly pointed to a link that was EXACTLY as proposed and you guys freak out.

you're a bunch of jerk offs. At least Rich can maintain focus and stick to the point at most times.

Get a life.
Diplomacy is the art of saying hire a pro without actually saying hire a pro
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