A trip roughly 4 hours of travel to push.....drum roll please.......
the tape monitor button and then to drive back home....

total cost 8 hours trip charge....1 hour minimum service call charge

look on the customers face.after he claimed he tried this ...Priceless!

I went back on a "faulty cd changer that skips" call 3 different times. Each time PB&J globs on the CD. Customer kept asking, is that under warranty?

Our UPS driver bought a used VCR from us many moons ago. Worked fine for a week, brought it back, "What kind of stuff did you sell me anyway?"

Open up unit, extract french fry from transport, turned out to be his two year old after a McDonald's run.

> Sounds familiar... We had a customer deny that there was water
> damage to his camera and when we removed the tape it revealed
> footage from aboard a lake boat when suddnely there was a thump
> and the camera spun until you heard a splash and bubbles from
> underwater. He paid the evaluation fee and walked away quietly.

haha! Caught on tape!

Did have that one recently, a little old lady who asked the question so innocently that I was able to keep a straight face.

I was discussing whole house audio control with a client and mentioned that the keypads for each room have an infrared eye. The client's wife overheard this and with a concerned look, she put her hand on my shoulder and asked, "Infrared eye, is that dangerous?" Needless to say, I had a difficult time keeping a straight face.

" No mam, but it gives a whole new meaning to your husband keeping an eye on you"!

I had a call from a frantic client who claimed that someone had broken into her apartment, stolen all the CDs out of her changer and now the player was jammed. She lives on the 6th floor of a loft building that is keypad protected and she has deadbolt lock on her door. It turns out, her cleaning lady tipped the player up to dust and all the CDs fell into the unit causing it to jam.

...yet another reason those $150 rack faces are a bargain.

This today:

Client calls on the 4th of July at 10:45 PM...Leaves a garbled message...Calls back this morning at 9:00 AM (from the courthouse where he's currently in for jury duty)...

Starts off by telling all about his intercom system that "never has worked right"....That sets the mood, no?

He informs me that as of yesterday afternoon, the intercom began not working properly (wait a minute, I thought it never worked right).

When I inform him that, based on his description of the symptoms, it probably took a hit from the HUGE lightning storm we had yesterday afternoon, and would most probably need to be sent back to the factory for repair, he said I should just bring him a replacement out when I come.

I then inform him that the manufacturer doesn't make that unit any longer, so a replacement isn't an option. It's back to the factory or nothing.

He then makes a really funny statement.

Why would you sell me something that they will no longer be making?

I have NEVER heard that one before......What would you have said in reply?

Can you still buy a brand new Ford Model T?

The response I would like to give to that would be:

"Sir, we only screw every third customer. Today you were third."

"What a maroon!" ~ Bugs Bunny

TSS,

How could you possibly live with yourself knowing that this man will be without his ancient intercom system? Dont you stock 10 of everything you ever sold? We ARE the most well paid profession in the world, arent we? :-)

....off to make sure the hired help is waxing the Ferrari correctly.........

I can say that the most annoying thing in the world is trying to explain to people the mode buttons on remote controls. They just don't get that in order to control the TV you have to have TV lit up on the top of the remote control.

Another remote control disaster... They wanted to be able to control their DVD player with the cable box remote. I told them they couldn't do it because the remote didn't have that ablitity since it was very basic and an older model. But they insisted that was the remote that they used for everything and that it has to to work. They will never watch that DVD player.

I go and install a surround sound system last week, They already had the DVD player and TV. After I am done I ask them to get a DVD to show them the system. Not a single one in the house.

This isn't audio related, but once I installed a dishwasher for a friend of mine. Later that night I get a call that there is water and soad all over the wood floor in the kitchen. I rush over there thinking that the plumbing had come loose. Actually she didn't know that you can't use regular dish soap. The thing was a huge foaming mess of bubbles, even coming out of the front of the machine.

People insisting that they gotta have 3-way speakers
People insisting that they gotta have their 20 year old kareokee maching hooked up.

I REALLY don't know how I'm going to suffer through life after having done such a vile deed. But I suppose I'll manage....

My reply?

John (name changed to protect the innocent), back in 01 my crystal ball had a glitch and I didn't know about it. It only saw the future on Mondays. And if you recall we met on Tuesday, so it gave me erroneous facts.....lol

Yes I did......

Now THAT'S funny!!!!!!