Dose anyone have an email contact for Logitech Harmony Pro support ?

I used to be in correspondence with Brett Bjorkquist at Logitech, who was active on this forum also, which is where i first got in touch with him. But i just tried to email him and got an alert response "The email account that you tried to reach is disabled"

Waiting for a reply- hadn't heard anything about him lately, but will post when I know more.

Here is the phone support.
You can call and get an e-mail.
1-866-826-5722
Mon - Fri: 9am - 10pm EST
Sat - Sun 10am - 5:30pm EST

Brett was recently let go from Logitech. Pike is still there

Do you have Pike's details ? I havnt spoken with him before.

Hey everyone.

Yes, as Chad over at Funhouse mentioned, I was recently laid off along with some others citing a change in strategy. I am currently looking for a new position in the industry, and will let everyone know where I land. Pike is still at Logitech, and is a wealth of technical knowledge.

As James mentioned, I tend to be pretty active in the various chat circles, so you are always welcome to ping me and if it's a general question and I am happy to answer it. (Just don't complain to me about missing features because I can't help that now)

It's a small but passionate industry, so we've all gotta help each other out where we can and that won't change no matter where I go as most know I can speak to a variety of products and categories in the industry.

Anil, thanks for getting the support info to James. A dealer told me he had read this thread, so I wanted to reach out once I heard.

James, shoot me a DM, and I will provide Pike's info to you. While I tend to broadcast my personal information, it's not my place to do that to someone else. I think I've gotten at least 6-7 calls this week from dealers who emailed me and got a bounce back... ; )

Sincerely,

Brett Bjorkquist
408-483-4632

Are they moving away from HarmonyPro? Maybe another Snap acquisition???

Combining Logitech and C4 technology could be pretty powerful

Logitech easily has the best IR database of any brand.  I'd partner with/acquire them just for that database.

I talked to Pike about an hour ago- Pro isn't going away.

Any word on "change in strategy"?

We didn't get a chance to go that far- he was on his cell phone and driving into an area with bad reception, so we ended the call after finishing the other stuff.