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Topic:
TIVO Pro if it even exists
This thread has 3 replies. Displaying all posts.
Post 1 made on Sunday September 17, 2017 at 09:11
JJackson
Long Time Member
Joined:
Posts:
July 2005
91
I have a situation that is bleeding me dry.
I have a situation with TIVO bolt and 5 minis. The bolt uses a tuning adaptor and is hardwired to the router. The minis are hooked up with Coax using MOCA.
The Coax was coming in to a 1 x 1 amp and going out to an 8 way splitter. The signal was marginal but it worked. I started having some issues with some channels pixelating. I had TWC come out and put in a powered 8 way splitter. It improved the signal strength for the tuning adaptor but I lost the minis. No matter what combination I use with the powered splitter it will not work. If I take the amp out, my signal strength on the tuning adaptor drops below the acceptable thresh hold. I have had TWC out checking the strength coming in they say its OK. The Tech support line if worthless. I don't think they have ever touched one piece of cable. I am running out of Ideas to get the minis going. I can not get ethernet to the mini locations. I have all but giving up on the existing setup and am looking into power line adaptors, ethernet over coax, etc etc. If you have a suggestion on any possible solutions it would be greatly appreciated.
Post 2 made on Sunday September 17, 2017 at 09:24
Dawn Gordon Luks
Founding Member
Joined:
Posts:
September 2001
1,172
Make sure you have a MoCA compliant amp.

This one is pretty nice.

[Link: amazon.com]
Post 3 made on Sunday September 17, 2017 at 14:03
Brad Humphrey
Select Member
Joined:
Posts:
February 2004
2,174
As Dawn said, the 8x split amp they put in might not be MoCA compatible. The one she linked to should work fine.

Most TWC techs from what I hear are idiots and have no clue. At least with Comcast, I can kick out the stupid ones and I'll eventual get a good knowledgeable tech within 2-3 tries.
What you need to know here, is what all the readings are coming in = signal level, noise floor, MER & BER. If you don't have a good enough signal coming in, amplifying a bad signal is not going to fix anything.
You need a good meter to do this and if you haven't spent $2K+ for one then you are going to have to rely on the cable tech. You have to look over his shoulder, as sometimes these guys don't even know how to turn the meter on or even have one with them. In such a case, kick them out... next tech please.

It could also be the cabling in the house. Who pre-wired it? I had a house awhile back that had 12 drops in it (only needed to use 8), that was about 20 years old. I used one of those amps linked to above but I was still having issues with the cable boxes in the house.
Signal levels & quality coming into the house looked good. I was losing a lot of signal thru the wiring in the house (more than I should) but levels and quality were still marginal and should have worked.
Finally got a Comcast business tech out to the house after 4-5 other visits. He had one of their new Comcast branded meters (which has very nice) and we spent almost 3 hours going thru the wiring in the house. Turns out 4 runs in the house were picking up massive noise and bleeding it into the system. Ran new cable to these locations and all was well.
Big invoice to the customer but after many years of trying to get their cable TV to work right, they were happy to pay it.
Post 4 made on Sunday September 17, 2017 at 14:12
3PedalMINI
Loyal Member
Joined:
Posts:
July 2009
7,847
Rip tivo out and put in the cable companies stuff....believe me, its heads and tails better then that shit Tivo peddles now.

the stuff is absolute garbage. Im ripping a system out this week that has had nothing but problems from day one. New home, new coax, tried on Coax (MocA) and network.

im tired of the service calls and dealing with tivo tech support to try and get it going right.

X1 platform is heads and tails better then tivo (probably because all of tivos time is now devoted to the cable giants and left what made them in the dust)
The Bitterness of Poor Quality is Remembered Long after the Sweetness of Price is Forgotten! - Benjamin Franklin


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