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Dear RTI,
This thread has 35 replies. Displaying posts 16 through 30.
Post 16 made on Tuesday December 8, 2015 at 21:41
Fins
Elite Member
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11,627
How bad does a tech support agent have to be to get called out y name on a public forum? LOL. That's some major screw up.


And you know if he hasn't seen this yet, one of his coworkers will make sure to brought to his attention.
Civil War reenactment is LARPing for people with no imagination.

Post 17 made on Tuesday December 8, 2015 at 21:55
oprahthehutt.
Active Member
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625
RTI metrics

Frank 4 calls an hour

Bob 5 calls an hour

Drew 800 calls an hour *employee of the month 58 in a row!
OP | Post 18 made on Tuesday December 8, 2015 at 22:58
designed
Long Time Member
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296
I wonder if when Rti gives someone 2 weeks notice if it's the same 2 week time table their products get? Perhaps this explains why Drew is still there?
Post 19 made on Wednesday December 9, 2015 at 01:01
Richie Rich
Senior Member
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1,150
Maybe Drew could bend the ear of the higher ups to produce products that don't suck so that we don't have to call them and listen to their damn hold music.

RTI….. Cool, innovative products that don't work half the time. :(.

Sorry, too many broken T2i and T2x over the past few months.

ETA: I think Drew has worked there for over a decade now.
I am a trained professional..... Do not attempt this stunt at home.
Post 20 made on Wednesday December 9, 2015 at 01:19
pilgram
Loyal Member
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5,684
On December 9, 2015 at 01:01, Richie Rich said...
Maybe Drew could bend the ear of the higher ups to produce products that don't suck so that we don't have to call them and listen to their damn hold music.

RTI….. Cool, innovative products that don't work half the time. :(.

Sorry, too many broken T2i and T2x over the past few months.

ETA: I think Drew has worked there for over a decade now.

I think we should send Drew some beer or something..........

He didn't build it!

I feel sorry for him.....
Every day is a good day.......some are just better than others!

Proud to say that my property is protected by a high speed wireless device!
Post 21 made on Wednesday December 9, 2015 at 06:22
Don Heany
Senior Member
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1,178
Looks like he stepped down 3 months ago...

Google "drew rticorp" and check out 1st hit.
Post 22 made on Wednesday December 9, 2015 at 10:40
Richie Rich
Senior Member
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1,150
On December 9, 2015 at 06:22, Don Heany said...
Looks like he stepped down 3 months ago...

Google "drew rticorp" and check out 1st hit.

He kept asking for a raise.

They kept telling him "two weeks".
I am a trained professional..... Do not attempt this stunt at home.
Post 23 made on Wednesday December 9, 2015 at 11:11
drewski300
Super Member
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January 2007
3,849
If I were to write a letter to RTI it wouldn't be complaining about their on hold music! There is plenty of other things!
"Just when I thought you couldn't possibly be any dumber, you go and do something like this... and totally redeem yourself!"
Post 24 made on Wednesday December 9, 2015 at 11:53
Indigo
Select Member
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2,040
"Your call í important to us. You are in que, please stay on the line. An agent will pick up in 2 weeks..."
Post 25 made on Wednesday December 9, 2015 at 12:41
oprahthehutt.
Active Member
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625
On December 9, 2015 at 06:22, Don Heany said...
Looks like he stepped down 3 months ago...

Google "drew rticorp" and check out 1st hit.

Guess I won't be buying Vaddio anytime soon!

That linkedin profile pic is really something. I can feel anger boiling up looking at the smug grin.
Post 26 made on Wednesday December 9, 2015 at 14:49
jimstolz76
Loyal Member
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5,607
This thread is hilarious.
Post 27 made on Wednesday December 9, 2015 at 16:54
GotGame
Super Member
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4,022
"Expertly employs a patient and empathetic phone presence while applying focused troubleshooting principals."

BWWahhhhahahahahahahah. Who wrote that ? His mom?
I may be schizophrenic, but at least I have each other.
Post 28 made on Wednesday December 9, 2015 at 17:32
tweeterguy
Loyal Member
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7,713
On December 9, 2015 at 06:22, Don Heany said...
Looks like he stepped down 3 months ago...

Google "drew rticorp" and check out 1st hit.

I wasn't abe to view the link you are referring to but was able to find this recent article in the Wall Street Journal.

Post 29 made on Wednesday December 9, 2015 at 17:35
GotGame
Super Member
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4,022
^Rolling. :)
I may be schizophrenic, but at least I have each other.
Post 30 made on Wednesday December 9, 2015 at 18:26
Don Heany
Senior Member
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Posts:
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1,178
On December 9, 2015 at 17:32, tweeterguy said...
I wasn't abe to view the link you are referring to but was able to find this recent article in the Wall Street Journal.


That's awesome.
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