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Update On DTV Issue - Recorded Voicemail on page 2 - Facepalm!
This thread has 41 replies. Displaying posts 16 through 30.
Post 16 made on Saturday June 30, 2012 at 03:21
Ernie Gilman
Yes, That Ernie!
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30,104
On June 30, 2012 at 03:13, Zephyr007 said...

Not sure if it was only HBO but during channel changes I have had some black screen blinking issues then a message will pop up about the TV not supporting the copy protection then the receiver changes the resolution output to SD. But then the DirecTV box would see that my TV was in fact HD capable and would change the resolution back to native.

Gee, and I thought channel surfing was dead a few years ago when we had more than one resolution for the system to choose when changing channels. Cool! More HDMI glory here! This will bring back paint drying, grass growing, and molasses flow as speed activities.

I can't wait for all channels to implement this. The effect of HDMI on our lives is just so incredibly stupid.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 17 made on Saturday June 30, 2012 at 08:07
Neurorad
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I believe the blame is on DTV, with a recent FW roll out.
TB A+ Partner
Believe nothing, no matter where you read it, or who said it, no matter if I have said it, unless it agrees with your own reason and your own common sense. -Buddha
Post 18 made on Saturday June 30, 2012 at 12:11
Proggieus
Long Time Member
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434
I spent the day this week with one of the AMX/Autopatch techs going over AMXs new DGX switchers. He said Sony TVs have been causing problems with authentication because they take so long to complete the hand shake process.

He did not get into the full details only that the Sonys were one of if the the worst offenders and they(AMX) were trying to work out exactly whet they need to do to fix the problem on their side.
OP | Post 19 made on Saturday June 30, 2012 at 13:59
WhiteVan Lifestyle
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This is all interesting and 100% HDCP issue in my opinion.

Keep in mind we might have 10 seconds of clearly playing movie before 1/2 second black screen flash or we might have 10 or 15 minutes between happenings.

The TV authenticates every time.

This is a strange hiccup in the constant handshake process that goes like this.

2 Sec.) Good
2 Sec.) Good
2 Sec.) Good
2 Sec.) Good
2 Sec.) Good
2 Sec.) Good
2 Sec.) Bad (Black flash)
2 Sec.) Good
2 Sec.) Good
(Minutes Later)
2 Sec.) Good
2 Sec.) Good
2 Sec.) Good
2 Sec.) Bad (Black flash)
2 Sec.) Good
2 Sec.) Good
2 Sec.) Good
Safe 'n Sound Central Coast CA www.mysafensound.com [Link: facebook.com]
OP | Post 20 made on Saturday June 30, 2012 at 15:22
WhiteVan Lifestyle
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On June 29, 2012 at 02:40, tweeterguy said...
Last I heard the official fix from DTV is to connect via component video. Aren't you glad you played the game by their rules and talked your client into HDMI?

You are the third person I've heard this from.
That's just crazy.
For DirecTV to even imply this as the fix is unacceptable.


On June 30, 2012 at 08:07, Neurorad said...
I believe the blame is on DTV, with a recent FW roll out.

As do I. I don't think they are having much luck delivering HBOs new roll out of HDCP encoded signal.

It seems to be an issue out there with many but not everyone is having it.


On June 30, 2012 at 12:11, Proggieus said...
I spent the day this week with one of the AMX/Autopatch techs going over AMXs new DGX switchers. He said Sony TVs have been causing problems with authentication because they take so long to complete the hand shake process.

He did not get into the full details only that the Sonys were one of if the the worst offenders and they(AMX) were trying to work out exactly whet they need to do to fix the problem on their side.

This may be the case with older or lower end models but this set is lightning fast and as stated above authenticates every time. its in the Constant re-shake that something skips and again (Only on HBO)

Its 100% a DirecTV thing but I want to know what exactly is going on, why its going on and what they are doing to fix it.
Or at least that they are working on it and not just telling people to use a format that officially died in January and is not even available on most new equipment.


PS. Still no Brent! Did they give that guy a vacation or something?
Safe 'n Sound Central Coast CA www.mysafensound.com [Link: facebook.com]
Post 21 made on Sunday July 1, 2012 at 11:31
Proggieus
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434
This may be the case with older or lower end models but this set is lightning fast and as stated above authenticates every time. its in the Constant re-shake that something skips and again (Only on HBO)

Well considering that it was a brand new multi million dollar house with a $60,000+ Dollar HDMI Matrix. I doubt it is either a older or lower end model.
Plus they have had several of them do the same thing.
OP | Post 22 made on Sunday July 1, 2012 at 13:58
WhiteVan Lifestyle
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On July 1, 2012 at 11:31, Proggieus said...
Well considering that it was a brand new multi million dollar house with a $60,000+ Dollar HDMI Matrix. I doubt it is either a older or lower end model.
Plus they have had several of them do the same thing.

Thats wild! Keep us posted. Glad someone is on it.
Safe 'n Sound Central Coast CA www.mysafensound.com [Link: facebook.com]
Post 23 made on Monday July 2, 2012 at 12:33
Brentm
Ethereal Home Theater
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2,688
On June 28, 2012 at 20:19, WhiteVan Lifestyle said...
I just read through a bunch of threads regarding HBO and DirecTV.

I got a call from a client today asking me if I could meet the DirecTV Service Tech at his house to help troubleshoot the problem. When I arrived the Tech began telling me everything he had done so far to try and figure out why the TV (new XBR - Couple months old) would flash the picture (go black for a half a second)
It looked like a very short HDMI handshake kind of thing that would happen in no specific pattern. Sometimes every couple seconds and sometimes every five or ten minutes.
This all started when the customers original DirecTV receiver took a crap and they installed 2 new HR-24s in his house a couple weeks ago.
The tech switched those boxes and the box with the problem acted fine on the older TV while the box from the older TV picked up doing exactly what the other one was doing.
I removed everything from the system except for the HR-24 to the TV direct via the Existing HDMI cable and the problem continued. I then switched to a new input on the TV and used a new HDMI cable that passed Bluray 1080P without problem only to find the problem continued.
HR24 has the latest update and the XBR firmware is current.

Happens on all resolutions and resolution is currently locked on 1080i.

Any Ideas????

Oh and Brent is on East coast time and old so probably in bed before California beer thirty!
Sorry Brent! (Thats what you get for not answering your phone) ;)

Sorry, I missed this one.
Did you try a DAD, since it does not appear to be resolution related it is most likely EDID.

And I dont eat at Morrisons (we dont have one in Daytona).
Brent McCall
Paid Endorser for;
Ethereal (386) 846-7264 Cell
Post 24 made on Monday July 2, 2012 at 16:02
edizzle
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On July 2, 2012 at 12:33, Brentm said...
Sorry, I missed this one.
Did you try a DAD, since it does not appear to be resolution related it is most likely EDID.

And I dont eat at Morrisons (we dont have one in Daytona).

LOL!!! It was the oldest crowd restaurant I could think of.
I love supporting product that supports me!
Post 25 made on Monday July 2, 2012 at 16:26
NEZBO
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Whitevan,

Did you have to switch to component?
Better days are ahead
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Better days are ahead
Post 26 made on Monday July 2, 2012 at 16:29
Brentm
Ethereal Home Theater
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2,688
On July 2, 2012 at 16:02, edizzle said...
LOL!!! It was the oldest crowd restaurant I could think of.

Stacey's Buffet
Old and in my way
Brent McCall
Paid Endorser for;
Ethereal (386) 846-7264 Cell
OP | Post 27 made on Tuesday July 3, 2012 at 01:41
WhiteVan Lifestyle
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On July 2, 2012 at 16:26, NEZBO said...
Whitevan,

Did you have to switch to component?

No way! That is not an Option.

I'm going to try and call Brent tomorrow to see if we can hash this out and determine weather or not a DAD is the fix.
Safe 'n Sound Central Coast CA www.mysafensound.com [Link: facebook.com]
Post 28 made on Tuesday July 3, 2012 at 07:26
musictoo
Active Member
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January 2005
542
Both my TiVo's do this about 50% of the time when I switch between the 2 of them using my 70.1 Integra. Doesn't matter what I'm watching. 2009 Sony XBR9


On June 30, 2012 at 13:59, WhiteVan Lifestyle said...
This is all interesting and 100% HDCP issue in my opinion.

Keep in mind we might have 10 seconds of clearly playing movie before 1/2 second black screen flash or we might have 10 or 15 minutes between happenings.

The TV authenticates every time.

This is a strange hiccup in the constant handshake process that goes like this.

2 Sec.) Good
2 Sec.) Good
2 Sec.) Good
2 Sec.) Good
2 Sec.) Good
2 Sec.) Good
2 Sec.) Bad (Black flash)
2 Sec.) Good
2 Sec.) Good
(Minutes Later)
2 Sec.) Good
2 Sec.) Good
2 Sec.) Good
2 Sec.) Bad (Black flash)
2 Sec.) Good
2 Sec.) Good
2 Sec.) Good
OP | Post 29 made on Sunday July 22, 2012 at 03:21
WhiteVan Lifestyle
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Posts:
July 2007
5,108
" frameborder="0" allowfullscreen>
Safe 'n Sound Central Coast CA www.mysafensound.com [Link: facebook.com]
OP | Post 30 made on Monday August 13, 2012 at 02:25
WhiteVan Lifestyle
Loyal Member
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Posts:
July 2007
5,108
Wow!

" frameborder="0" allowfullscreen>
Safe 'n Sound Central Coast CA www.mysafensound.com [Link: facebook.com]
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