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Topic:
'Interesting' problem.
This thread has 4 replies. Displaying all posts.
Post 1 made on Tuesday June 16, 2020 at 06:37
Twelfth Monkey
Regular Member
Joined:
Posts:
November 2016
89
The first of those 'new' Prontos I ordered has been absolutely fine, but I seem to be having an issue with the second which has just arrived.

I've docked it and it's charging, but when switched on the display comes up with the blue on black Philips logo, but then doesn't go any further. I've tried reset using home+menu+page up, and it does start again, but goes no further.

Plugging it into the laptop via USB and PEP says it can't see the device, though it does all the others.

Any ideas? I'll charge it fully and see where it goes from there, but any ideas gratefully received.
OP | Post 2 made on Tuesday June 16, 2020 at 06:48
Twelfth Monkey
Regular Member
Joined:
Posts:
November 2016
89
Just found threads about repairing corrupted software, though there's not enough charge to do it yet, will see how I get on. Will come back if I still need help!
OP | Post 3 made on Tuesday June 16, 2020 at 08:35
Twelfth Monkey
Regular Member
Joined:
Posts:
November 2016
89
Answering my own question here - corrupted software replaced and all looks good - so thanks again to those who run this place.
Post 4 made on Tuesday June 16, 2020 at 10:55
Lowpro
Select Member
Joined:
Posts:
March 2004
2,062
I was about to point you in that direction. Sounds like you got it sorted out. Enjoy!
LP Related Links:
View my profile to access various
links to key posts and downloads.
OP | Post 5 made on Wednesday June 17, 2020 at 02:58
Twelfth Monkey
Regular Member
Joined:
Posts:
November 2016
89
Will do, and it holds a full charge so all's good - thanks anyway!


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