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Topic:
PLX3 only displaying the "swirl" logo
This thread has 7 replies. Displaying all posts.
Post 1 made on Monday November 14, 2011 at 19:32
bennettavi
Active Member
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We are slowing learning SB using our demo Prodigy gear. I have setup a PMC3, idocv, and PLX3 using system builder and cannot figure out why I only get a Crestron swirl logo on the remote. I have built and rebuilt with the same outcome. I am very new to the programming, so I am sure I have screwed something up, however, we also have the PTL keypad and in a separate SB file we were successful at getting it up and running using the same processor.

I am beginning to wonder if the remote is bad. At the Finish page, all devices and interfaces have green checkmarks and I received no errors. Network ID's are all found and hardware all verified.
Are there any "snags" on the PLX3 in SB that I have hit and just can't see? It seems like I would at least get a home page on there or something.
Sorry for such a vague issue, but Im not sure how to break it down any more than this. TIA.

Also - Composer yielded the same results...
Post 2 made on Tuesday November 15, 2011 at 12:10
kgossen
Super Member
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3,026
Under the properties for the remote what devices are checked?
"Quality isn't expensive, it's Priceless!"
OP | Post 3 made on Tuesday November 15, 2011 at 15:09
bennettavi
Active Member
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Everything is checked like this where the dash is a check:

- Scheduler
- Theater
-Blue Ray
-iPod
-Surround Sound AV Receiver
Post 4 made on Tuesday November 15, 2011 at 16:12
kgossen
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Whats the firmware of the remote? Is it the latest?
"Quality isn't expensive, it's Priceless!"
OP | Post 5 made on Tuesday November 15, 2011 at 18:46
bennettavi
Active Member
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675
The remote firmware is up to date, the controller however is not the latest. I'm going to update it first and report back. Thx.
OP | Post 6 made on Tuesday November 15, 2011 at 18:54
bennettavi
Active Member
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675
Update - just updated the PMC3 firmware to the latest 1.001.0025

Now the " Swirl" is gone but replaced with the phrase , "Invalid built in data"

I rebuilt the system and reuploaded - no change.
Post 7 made on Wednesday November 16, 2011 at 03:02
kgossen
Super Member
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3,026
I'd talk with TB but it sounds like you could have a brick.
"Quality isn't expensive, it's Priceless!"
OP | Post 8 made on Wednesday November 16, 2011 at 10:40
bennettavi
Active Member
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675
Okay - thanks.


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