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Topic:
In need of help. CCP software. Bought house with MX-980's
This thread has 48 replies. Displaying posts 31 through 45.
Post 31 made on Thursday July 28, 2016 at 16:59
BizarroTerl
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Not really sure as I've always used it. PM me if you need a copy.
Post 32 made on Thursday July 28, 2016 at 18:09
SRTShaker
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On July 28, 2016 at 16:59, BizarroTerl said...
Not really sure as I've always used it. PM me if you need a copy.

Check PM and thanks.
I've paid for my sins. We're even!
Post 33 made on Saturday July 30, 2016 at 13:05
SRTShaker
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On July 24, 2016 at 11:20, goldenzrule said...
Placing the rfx antenna all but eliminates all interference. I've said it on this forum probably a 100 times. Place it correctly and no issues.

The mx-5000 is not a good remote. Yes it can do some two way and ip control, but it's battery is limited to 4-5 hours, it lacks number buttons, it does lag. If it works for you and you can live with some of its shortcomings, than that is fine. If comparing to a rf remote and you claim it is more reliable, than you simply have not setup the rf properly. I've been working with urc for over 10 years without any rf issues.

Would the RF performance of the MX-5000 be equal to the MX-1200 in the same environment? I plan to start programming later today. I have several components that can be controlled by IP but plan to stay with RF at this time.
I've paid for my sins. We're even!
Post 34 made on Monday August 1, 2016 at 14:38
tomciara
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On July 30, 2016 at 13:05, SRTShaker said...
Would the RF performance of the MX-5000 be equal to the MX-1200 in the same environment? I plan to start programming later today. I have several components that can be controlled by IP but plan to stay with RF at this time.


I have many MX5000 remotes in the field and they are solid as standard CCP remotes. Many clients love them because they are certainly classy looking.

That being said, I tried controlling an RS232 device and had to use the wifi side of things. Many service calls and laggy wifi responses later, I yanked that amp for an RTI IR controlled amp. Imagine a URC remote solid as a rock on an RTI amp lol.

That remote is classy and works well for me. But never with wifi control - not for me!
There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions.
Post 35 made on Tuesday August 2, 2016 at 13:19
SRTShaker
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On August 1, 2016 at 14:38, tomciara said...

I have many MX5000 remotes in the field and they are solid as standard CCP remotes. Many clients love them because they are certainly classy looking.

That being said, I tried controlling an RS232 device and had to use the wifi side of things. Many service calls and laggy wifi responses later, I yanked that amp for an RTI IR controlled amp. Imagine a URC remote solid as a rock on an RTI amp lol.

That remote is classy and works well for me. But never with wifi control - not for me!

The look and feel is what caught my eye to begin with. The larger screen and tactical feedback is also nice. I just finished programming it a few days ago. I am all RF at this time and it performs as well as the MX-1200. I turned off Wifi in set up and will check out battery life over the next few days. I had read it is pretty short. No issue as the cradle is in the arm rest of my theater seating. I am a bit perplexed as to why someone would prefer IP over RF. Most but not all of my components would operate over IP but I would still need the RF hardware for the others. Maybe an expert could chime in as to why I would go IP over RF. With that said, I love the remote as much as the MX-1200 for controlling my set up over RF. I also have my eye on the MX-990 at Best Buy. I need to purchase a set of B&W CM10s for my brother and may see what deal I can muster.
I've paid for my sins. We're even!
Post 36 made on Tuesday August 2, 2016 at 15:13
BizarroTerl
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I went with IP over RF as it is faster and more reliable. In my situation I didn't need a base station as everything is either directly IP controllable or I have an ancillary device for IP control (ie a IP2SL). As with RF, if the wifi environment isn't top notch YMMV.
Post 37 made on Tuesday August 2, 2016 at 16:55
SRTShaker
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On August 2, 2016 at 15:13, BizarroTerl said...
I went with IP over RF as it is faster and more reliable. In my situation I didn't need a base station as everything is either directly IP controllable or I have an ancillary device for IP control (ie a IP2SL). As with RF, if the wifi environment isn't top notch YMMV.

How is your battery life?
I've paid for my sins. We're even!
Post 38 made on Wednesday August 3, 2016 at 01:06
BobL
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IP vs. RF. Each has their advantages/ disadvantage.

IP advantage: IP allows feedback to the remote like sensors, volume, etc.
IP disadvantage: Sometimes it can take several seconds for it to reconnect with WiFi. That can be frustrating for some users. Doesn't work if there are problems with the network. You need a good network as stated.

RF advantage: Does not rely on network, it still works if the network is down. Less expensive base station.
RF Disadvantage: No feedback. RF can pick up interference.

You can always use both RF and IP!
Post 39 made on Wednesday August 3, 2016 at 17:17
SRTShaker
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On August 3, 2016 at 01:06, BobL said...
IP vs. RF. Each has their advantages/ disadvantage.

IP advantage: IP allows feedback to the remote like sensors, volume, etc.
IP disadvantage: Sometimes it can take several seconds for it to reconnect with WiFi. That can be frustrating for some users. Doesn't work if there are problems with the network. You need a good network as stated.

RF advantage: Does not rely on network, it still works if the network is down. Less expensive base station.
RF Disadvantage: No feedback. RF can pick up interference.

You can always use both RF and IP!

I have the Denon X7200WA working over IP, It was not in the Database so I used the 5308CI instead. All features worked as well as RF but I didn't see any two way feedback. What is supposed to be seen?
I've paid for my sins. We're even!
Post 40 made on Wednesday August 3, 2016 at 23:06
BobL
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you can set variables based off the reply of a query command. For volume feedback you need to set up the device under its properties for 2 way and add feedback to the macro. This only works for the MX-5000, 6000 and KP-4000. It doesn't work for the phone and tablet apps.
Post 41 made on Thursday August 4, 2016 at 16:18
BizarroTerl
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On August 2, 2016 at 16:55, SRTShaker said...
How is your battery life?

I estimate it to be 6-8 hours. It really depends on how much you use the remote. Most of what I watch is commercial-less. So the remote may be used for a minute or so and then remain untouched for a half hour or longer. If you're watching broadcast and constantly flipping channels then maybe 4-5 hours. This is also affected by the age of the remote. As the batteries age they don't last as long. FWIW I replaced batteries @ about 5 years.
Post 42 made on Thursday August 4, 2016 at 16:31
BizarroTerl
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On August 3, 2016 at 01:06, BobL said...
IP vs. RF. Each has their advantages/ disadvantage.

IP advantage: IP allows feedback to the remote like sensors, volume, etc.
IP disadvantage: Sometimes it can take several seconds for it to reconnect with WiFi. That can be frustrating for some users. Doesn't work if there are problems with the network. You need a good network as stated.

RF advantage: Does not rely on network, it still works if the network is down. Less expensive base station.
RF Disadvantage: No feedback. RF can pick up interference.

You can always use both RF and IP!

If all your equipment is IP controllable then IP control would have an advantage as a base station wouldn't be needed. IP disadvantage is the cost and possible needed expertise for a WAP.

IP control also has the advantage of being able to do more complex control of devices. IE I use a Kodi HTPC. They have a lot of json commands. With the MX-5000 I can send those commands and even capture responses (if I wanted to) to display/route my program. This isn't possible with RF. I even place the HTPC to sleep and then wake it with a WOL packet, all from the MX-5000.

A IP Disadvantage is that if you decide to do 2-way your programming time will go up substantially. ;)
Post 43 made on Thursday August 4, 2016 at 18:15
SRTShaker
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On August 4, 2016 at 16:18, BizarroTerl said...
I estimate it to be 6-8 hours. It really depends on how much you use the remote. Most of what I watch is commercial-less. So the remote may be used for a minute or so and then remain untouched for a half hour or longer. If you're watching broadcast and constantly flipping channels then maybe 4-5 hours. This is also affected by the age of the remote. As the batteries age they don't last as long. FWIW I replaced batteries @ about 5 years.

That is about what I am seeing. A lot less when doing the programming. The MX-1200 seems to get days as apposed to hours on the MX-5000. As you know, I purchased the MX-5000 NIB on ebay so I guess the battery is performing like a freshly purchased one. I have no idea how long this thing sat on a shelf. Is there a date code somewhere? Regardless of the poor battery life, I am loving the remote. I do not miss the number keys one bit and the larger screen is easier for me to see without the bifocals! I created/modified all my favorite station icons in Photoshop so now direct number input is not required as all 18 of my favorite channels are programmed in the Tivo Device screens. I haven't picked up the MX-1200 since programming the MX-5000. With regard to two- way communication programming, I may tackle that sooner than later but have a busy couple of weeks at my office, so it may be easier said than done.
I've paid for my sins. We're even!
Post 44 made on Monday August 15, 2016 at 11:20
Total Control Remotes
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I think the point that is getting missed (and always gets missed) is that URC installed some rules and procedures that allow certain people (dealers) to make a living by making it exclusive to dealers only.

I don't think what someone's level of education, trade or hobbies should come into play. The software is protected to allow installers some freedom and choice to disseminate and to sell products. Yet what we have seen is mass cross posting of software and those who feel entitlement simply because some dealers provide it and some don't. The truth is that no dealer provides it. That is, without making some type of profit on equipment. But even that is not happening. You see this stuff being sold everywhere for hundreds of dollars under MSRP.

Now this would all be well and good if it happened across the board. But it only seems to affect the CCP line. The Total Control line, which is superior in many ways, does not seem to get the constant software requests and dilution in product sales. Why is this? Probably because the software is less intuitive, a lot of little sub-procedures and product necessary to get a system running, and more reliant on the dealer portal. You need training to really get a handle on it, and while I am sure there are situations where someone could fight through it, god bless you if you want to devote the time.

You never, ever see requests for C4 software and I am sure there are hundreds and thousands of people out there that have systems. Same with Savant. These companies not only put provisions in place to enforce these problems, but they have passively made it unfeasible for the DIY to even want to try and get it.

So here we have a situation where because the policy puts the right to give out software to the dealer, mass chaos ensues. I know for a fact that URC's phone is flooded with calls on a daily basis from non-dealers because of this reason. I am sure many get turned away, maybe a small percentage get some help, but its certainly getting more and more difficult to sell CCP products in general.
Post 45 made on Monday August 15, 2016 at 12:16
kgossen
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^^^^^^^^^ +1!!!
"Quality isn't expensive, it's Priceless!"
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