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Topic:
Vista Users: What Can Be Done?
This thread has 27 replies. Displaying posts 16 through 28.
Post 16 made on Monday March 19, 2007 at 18:27
Mitch Engleman
Founding Member
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224
On March 19, 2007 at 17:37, tepidohare said...
You're going to tell a wealthy customer that in order
to make a change to their remote, they need to downgrade
their computer? Obviously they had their reasons for upgrading,
be it Vista's security improvements, or just the fact
that it's a new computer and that's what it came with.
That kind of customer doesn't want to be told that they
need to "be flexible", they want to be told the product
works like the rest of their devices. Like I said, practically
every other major device on the market has a solution
in place, and for this expensive of a product not to have
one as well -- when they had ample opportunity to develop
one -- is poor support.

As far as I can tell from this thread the suggestion is to an installer not the end customer. Regardless, the solution is the solution regardless of how wealthy someone is.

The only thing lots of $$$$ gives someone is the means to hire someone to deal with the PC headaches. It's a level playing field - we all deal with the same issues.

I am not defending URC or bashing Microsoft. If installing XP (instead of or in addition to Vista) allows someone to get the job done, then it should be considered.
Post 17 made on Monday March 19, 2007 at 19:22
vwpower44
Super Member
Joined:
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August 2004
3,662
This is exactly why I am never the first one to hop on board. URC is not the only one battling vista, MS is themselves. The MCE extenders from HP don't work. YOu cannot network the original xbox (Only the 360).

Mike
Stay Hungry, Stay Foolish...
Post 18 made on Monday March 19, 2007 at 20:24
OTAHD
Super Member
Joined:
Posts:
October 2005
4,679
Exactly. With the release of any new OS there's going to be problems that get worked out in time.

Anyone remember the release of XP? I remember quite a few problems there because it was the first non-DOS based home OS (meaning not NT). That wreaked havoc on some old DOS programs and games.
LET'S GO BUFFALO!!!
Post 19 made on Tuesday March 20, 2007 at 00:49
Audiophiliac
Super Member
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August 2006
3,312
Haha......Vista to XP a "downgrade"? Good one.... :P Maybe a sidegrade...but definitely not a step backwards considering the multitude of incompatibilites with the new OS, and the normal MS bugs that will require a lifetime of updates and service packs just to get us by until the next time.....wow....deja vu anyone?

If your PC runs the programs you need it to run, and it does it reliably, why would it matter what OS you are running?
"When I eat, it is the food that is scared." - Ron Swanson
Post 20 made on Tuesday March 20, 2007 at 19:37
tepidohare
Long Time Member
Joined:
Posts:
July 2006
31
On March 20, 2007 at 00:49, Audiophiliac said...
Haha......Vista to XP a "downgrade"? Good one.... :P Maybe
a sidegrade...but definitely not a step backwards considering
the multitude of incompatibilites with the new OS, and
the normal MS bugs that will require a lifetime of updates
and service packs just to get us by until the next time.....wow....deja
vu anyone?

If your PC runs the programs you need it to run, and it
does it reliably, why would it matter what OS you are
running?

Again I'm forced to ask, have you used it yourself?
Post 21 made on Wednesday March 21, 2007 at 08:36
Jervis961
Long Time Member
Joined:
Posts:
June 2006
22
I had a problem with MXEditor in vista and installed it on my wife's XP computer did an update then copied the entire file folder to a thumb drive and replaced the folder on my vista computer with it. Perhaps a friend would allow you to borrow his computer to do the same.

P.S. based on Audiophiliac's comments, I would say he hasn't used Vista.
Post 22 made on Wednesday March 21, 2007 at 09:01
splogue
Founding Member
Joined:
Posts:
November 2001
342
Maybe it is different elsewhere, but I live in a very high-tech region, and I would be laughed at for suggesting people roll back to XP to make this work. Personally, if *I* were told that by my installer, I'd find a different one.
"If you can't win, change the rules."
Post 23 made on Wednesday March 21, 2007 at 11:45
Mitch Engleman
Founding Member
Joined:
Posts:
August 2001
224
On March 21, 2007 at 09:01, splogue said...
Maybe it is different elsewhere, but I live in a very
high-tech region, and I would be laughed at for suggesting
people roll back to XP to make this work. Personally,
if *I* were told that by my installer, I'd find a different
one.

1. Huh? Would *you* expect your installer to write his own drivers?

2. The advice to use XP was to an installer not a customer. The computer is a tool - if it works then it's good, if it doesn't work then it's not so good.

3. Personally, if *I* were told that by my installer, I would think I was dealing with someone who understands how to get things done and isn't interested in OS politics.
Post 24 made on Wednesday March 21, 2007 at 15:30
splogue
Founding Member
Joined:
Posts:
November 2001
342
The customers also use the software. When they discover that it does not work with Vista, they won't be happy. If I tell them to install XP to make it work, they'll be furious.

That's what I meant about attitudes varying by region. The people around me work for several high tech companies and are developing, testing, and supporting products that run on Vista every day, for a living.

Computers aren't tools to these folks, they're a way of life. They are interested in OS politics, and they aren't going to hire someone who ignores their interest or worse, tells them they shouldn't have it.
"If you can't win, change the rules."
Post 25 made on Wednesday March 21, 2007 at 20:37
Audiophiliac
Super Member
Joined:
Posts:
August 2006
3,312
Correct. I have NOT installed Vista, and dont plan on it until I am forced to do so (not sure how that would happen yet). I dont see ANY reason to spend the money on it when everything I use my PC for works flawlessly.

I have read a few different peoples' posts in this very thread about different ways they have gotten URC to work within Vista....but no one else had backed them up. So is there or is there not ways to make it work?
"When I eat, it is the food that is scared." - Ron Swanson
Post 26 made on Wednesday March 21, 2007 at 20:51
Kryspy
Long Time Member
Joined:
Posts:
August 2004
13
Simply get a copy of Windows 200 or XP and install it in a virtual environment using either vmplayer or Microshafts Virtual PC.

Once instaled use it to run your remote app.

Kryspy
Post 27 made on Friday March 23, 2007 at 20:50
sunstar
Long Time Member
Joined:
Posts:
October 2003
108
Slave,
Less than a month ago I purchased a Dell Laptop and did not have an option other than Vista. Dell is now providing an option of either Vista or XP due to Vista compatability complaints. Apparently they were getting too many returns and decided to offer XP as an option.
I contacted Dell and they agreed to send me a copy of XP Pro at no charge. I am assuming that you just recently purchased the computer so this may be an option for you as well.
Post 28 made on Saturday March 24, 2007 at 22:29
splogue
Founding Member
Joined:
Posts:
November 2001
342
I totally agree that the folks who are using their computers to do installs for their business should hold off on Vista, even if it means purchasing a copy of XP in the interim. Vista is an amazing improvement, but there are bound to be some early snags as the various companies get their drivers ready.

That doesn't mean that I don't think URC should move forward on getting Vista functionality as soon as possible. The installers aren't the only ones using it, and it is very important to get this support ready for the current marketplace. However, it is okay to tell customers that URC is working on Vista support, and that (hopefully) it will be ready shortly.

These statements that they don't have to make it work with Vista, or that folks should just accept that it doesn't work and stay with XP tend to make the hair on the back of my neck stand up just because you can't say that to a customer. But, it *is* reasonable to stick with XP for a business, at least for the next 6-12 months while all the incompatibilities are worked out.

Sorry if any of my earlier statements implied otherwise. I really like Vista, and it is on my home PC, but XP is on my business machines right now for a reason -- I can't afford to play around when I'm billing by the hour (or worse, not!).
"If you can't win, change the rules."
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