So far the editor and remote look and work great. That being said, it seems that I somehow am unable to program the remote with a device not in the database.

I've been successfull in programming this remote when there's a device IN the database. When there isn't a device such as my PS Audio Perfect Wave DAC and completely befuddled (stupid).

I start with a device then a page with unprogrammed buttons. Great. Then I try to program a button by highlighting that button (probably not how you do this). Everything seemingly goes well, the remotes talk and register good but it fails the test every time. The "L" symbol won't appear on the highlighted button seemingly no matter what I do. I spent a good part of my weekend just trying to teach this remote my PS Audio remote and so far it's a no go.

There seems to be some basic programming flaw in my concept of how to program this thing. I am assumming that once one can program a button through learning, one could program anything. It all seems so simple.

I've stared a hole through the help menu. 8-\

Next I'll be looking to pay someone to show me how to program a button :-|

You aren't giving us enough information. You didn't list which URC remote youa re trying to use.

The PS unit operates at 18kHz and some of the URC remotes only go down to 20kHz, which means it won't work. However, alot of them go on down to 15kHz and should work.

Also, if you had looked at PS's website, you would have found the IR codes listed for your unit. You could then copy and paste to get them into the device, (that's a much better method anyways with URC, you get more reliable codes).

[Link: psaudio.com]

Wow, didn't list my model - sorry. It's the MX3000.

What I've been attempting to do is simply program a button on a page that has a basic template. I really wanted to learn the nuts and bolts of the programming of this remote. So far it seems other than known code sets, I've had no success on the fore mentioned learn a button and have it work. No "L" symbol will appear on the button :-(

How old is it? On that model they made a production change a couple of years ago.

It's about 2 weeks old :-(

You do realize that the learning window on the MX-3000 is on the back, not the same as the IR output on the front, right?

Yes and there has been no problem with the learning process in that I get successful reads when I go through the process..

The problem is the button never learns anything. There's no symbol and no action with the button. Just a dead button on the page and on the remote itself.

I feel like as easy as this looks, I'm doing something backasswards..

I'm assuming I can simply create a page under my device, that page being a template of buttons, blank or otherwise, highlight a button and learn a code on that highlighted button.

Have you gone to any of the training classes?

I am not trained in the programming of this remote.

Call a pro.

Assuming you're using CCP (if it other software by URC, the steps should be similar):

Note: MX-3000 is not in CCP, so the steps are for other remotes (such as the MX-980, MX-5000 and MX-6000).

1) Attached MX-3000 via USB connector
2) On the PC, bring up the display of the page that you are trying to program
3) Single click on the button you are trying to program
4) Go to "Program" on the top CCP menu bar
5) Select the IR Learn icon, labeled "Learn"
6) Select two step learn icon (it's the icon with the 2)
7) Press the start learning icon (the icon with the single arrow going into the remote)
8) Follow instructions in the window that will appear. Make sure the old remote is aimed at the ir learning window on the MX-3000
9) When two step process is complete, you should see your 'L' next to the button
10) Save results
11) Download to remote
12) Test results

Thanks ALK3997.
That is exactly the information I was looking for. I greatly appreciate your time to validate my programming, otherwise I can't get past this simple procedure thinking it is incorrect.

It is the exact way I've been performing the learn command.

I least now I know there is "something else" going on with regards to the failed programming.

It's the "L" that's missing. Everything else looks and works as described but no "L" and no programmed button.

There must be some "setting" that is not proper and failing this programming. I'll take a better look tonight.

WTF are you talking about? The MX3000 is not even in the CCP.

This has got to be the most surreal thread I've seen. The OP doesn't even seem to ack that he's not using CCP. This above post doesn't even ack that he apparently doesn't know enough about CCP to realize it isn't in CCP. And apparently doesn't know much about the 3000 editor (or simply isn't reading the threads in this post carefully enough) because the learn process is a bit different than the step by step process he advises.

When you are in the IR learn window of the 3000 editor if you don't click on the "register" button, before you get out of the learn dialogue, it won't register the learned command onto the button. AFAIK, you have do this for each and every button being learned.

If that doesn't work, please hire a pro instead.

I am sorry for a couple of things on my response to desalvo55...

1) I didn't have CCP in front of me at the time, so I was responding from memory (got the icon names wrong too, which I will shortly correct). So I had no way to check which MX's were available (I only deal with 980s and 6000s, right now). So, bad me.

2) I am also sorry that it took me trying to remember the steps without CCP in front of me for someone who knew the answer to give the guy the right answer. We all have to start somewhere, even if it turns out he is just a "hobbyist".

ALK3997 (Andy),

You totally helped me, it wasn't about some omissions or "register". On the MX3000 software I have (the latest update) it is not register it's SAVE and yes I saved each and every time.

That being said my remote decided to learn to "learn". Why it wouldn't this past weekend is a mystery. I switched USB cables but I doubt that had anything to do with it.

and I'm on to programming :-)

Not without issues of course. As I mentioned, I'm trying to program my PerfectWave DAC which mostly works but not the volume control. My PW DAC remote has a thumbwheel. On the thumbwheel is volume up down and next prev.

I programmed volume on a page and on the main toggle thumbwheel.

Maybe I shouldn't or cannot do that?

Even more complex is the fact that I have 3 volume controls in my system.

one for the DAC
one for my high end tube preamp
one for my prepro which I only use for movies

My thinking now is that I use the hard button vol for only the tube preamp. It would be nice to use the right side hard button toggle for the DAC volume.

Am I creating conflicts when programming more than one soft button and hard button for volume?