On May 2, 2010 at 18:41, Lyndel McGee said...
If you have emailed Philips, I'd wait to hear as they may need to look at something specific on your machine.
However, if you are dead in the water and have a job to get done, an OS reinstall may be your only expedient choice.
There may actually be another option besides an OS re-installation. Try installing the XP virtualization MS provides for Windows 7. Install PEP in the virtual XP, ensure you make the pronto USB device available to it and see if that works for you. Note, however, that this will only be possible if your processor supports virtualization (check the settings)...otherwise you will need a different virtualization SW.
