Dave is correct, the equipment has little (at least in my experience) failure rate. I think there are some things I would like to see them improve on however.

- range is sometimes an issue in some of the larger homes I worked in
- need ability to learn in codes with a learner (not a remote). Are remote is not designed for learning an IR code in my opinion effectively.
- Extender - NOT a good way to do thinngs. If Nevo wants to be elite, it needs to support a control processor where the commands could be stored at teh equipment level vs. the remote. As macros become mroe and more extensive the reliability factor decreases iwth an extender.
- IR database is not as accurate as I like it to be. This is not a neccesity but a good time saver.
- Need ability to create my own databases with my own models
- Training modules and training is a little all-over-the-place.

Would be nice if they added a couple of products as well. To me, once a customer asks for a keypad within the system Nevo is OUT.

Again, show me a company without a list of wants and needs and it's probably not a control company. Nevo does a great job in listening and offers very personal service.