I have a problem with my TSU 9600. For a while, the control panel was hot on the right hand side. Now it will not charge. I think the battery has died, but the control panel shows the battery is full.

A couple of questions.

Is there something I can check to verify a problem? From what I have read on this forum, changing the bettery may not be something I want to do. I believe the unit is out of warranty, since I belive the warranty is 1 year.

If I need a new battery, how and where do I send the unit? I have the original box.

Thanks