Look under the battery compartment.
On the battery door you will see a little pin like bit of plastic. Try placing a small bit of paper between the hole in the remote and the pin. The tip may have broken off and is not long enough to touch the button in the hole on the remote.

Also.

Does the remote boot when on the charger?

Have you disconnected and re connected the battery?

It is also worth noting (for others as well as you) the remote will not boot without the battery cover on.


If none of the above works take it back to the store you purchased it from as it will need to go in for repair.

D