i have a client that has a BD-P1500 that he says as of recently will not play some movies. he said it will play the previews but when it gets to the menu screen it displays a red no smoking sign(without the cigerette) when pressing play or select. he did say they were newer movies. i do know that the unit is not hooked up to the network and was wondering if this is a problem that can be solved with an update via the net or are there other issues at work? any help would be appreciated! thanks

Andrew