I searched and read all information. Also I tried all information. I switched off the firewal, the virus sanner and so on.

But I have the same trouble also on another PC with XP SP3 and my Laptop with XP SP3. The Device is not recognized.

Please could somebody answer these questions:

==> Is the needed USB Cable a standard cable, which also should work e.g. with another mass storage device? Or is it an special pronto cable? I am not pretty sure, that I am using the original. But my cables (5 different cables) are still working very well with another USB Devices.

==> If I only connect ( no software is started) the remote - should something happen? A "connect USB"-jingle - which normaly plays, if I connect my usb storage device?

Kind regards,

tomsma