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Original thread:
Post 1 made on Saturday February 21, 2009 at 18:41
Tomsma
Long Time Member
Joined:
Posts:
October 2008
10
Hi,

my problem is, that my 9600 does not connect anymore to my PC. I connect the plug - and nothing is happen. Before three month it worked without any problems. Okay - I reinstalled my 32Bit Vista Ultimate - but the Device also does not connect to an another PC.

I tried:
- Used another PC
- No Bluetooth Devices
- removed the USB Mouse and Keyboard
- bootet from a Windows recovery cd (bart-cd)
- used another PC with XP SP2
- tried severals USB cables
- tried an usb cable with an external Harddsik - it worked. I used the same Port and the same cable with the 9600 - nothing happend
- tried to update the firmware: but I receive an error => Problems connecting the Control Panel
- tried the Reset-Key Combination Home+Menu+Page Up AND afterwards Firmkey 2+3+4 for Firmware Update
- tried to use the USB MiniUSB Port on the device itself and on the cradle
- examined trouble in the device manager
- examined trouble in Disk Management

Everytime the same. The computer does not recognize that 9600device. There is also no beeb during connecting my device - like I connect another mass storage device. I am going to despeate.... :(

Any suggestion? Must I use a special USB Cable? It worked in past.

Regards,
Tomsma


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