Here is my situation. I go to build a file, set the devices, set up the IR database, punch-through, etc. I load it into the remote and it doesn't work. I go to check the IR database and it resets the TV to an audio device, and the other devices are also not set to the ones I saved. I have tried un-installing and re-installing the program to no avail, I have borrowed co-workers computers and theirs work fine. I was wondering if anyone else has dealt with this issue. Any suggestions would be more than welcome. I have been doing this for years, but have never had a problem like this. Even my older MX-3000 files have this screwed up IR thing if I open them now. I work for an authorized URC dealer and have the newest version (secure.)