Day 89 Update – SOME good news.

As of yesterday, I now have a Q50 in my possession! I’ll hold off on the details because I want to keep this posting positive.

Although more than one Nevo dealer offered help, Tom Wilkinson, owner of Xpress Home Theaters in Austin, Texas is the nearby dealer who latched on to my problem and wouldn’t let go until it was resolved. THANKS TOM!

As was expected, all communications between UEI and me had to go through Tom. I suspect Tom added his opinions and influence as well. Whatever he did worked.

As soon as things settle down a bit, I’ll make a final post with some of the details of this ordeal.

Russ

BTW, never heard another word from Matt Simrell.