I got an email from Philips telling me to call them. I called today and they told me they could send a replacement for $150. I told them I didn't think that was a fair offer considering that is basically the cost of a new one and I already bought one that used to work fine. I was transferred to some other dept and spoke with a woman who told me there was nothing they could do since my remote is out of warranty.

Looks like I'm either going back to my RC5000 (imagine, it still works fine after 4+ years) or buying a Harmony.

Philips, you've lost my business in all things consumer electronics unless you own up to breaking these, and do something about it. Do you guys read remotecentral anymore? Do you care about alienating the people who struggled through the early firmware revisions with you?