On April 24, 2007 at 10:45, joe chip said...
Sorry to come back to you so late, but cheers for the
info.
Just ordered a logitech remote as I tried to contact Philips
about a repair and was told it wouldn't be worth it (ie
would be almost as much as a replacement).
I have to say I'm not happy with Philips. This is the
second time this remote has gone belly up. The first time
it failed inside the warranty, but this time I was left
high and dry. I think a year's warranty on a product like
this is wholly in adequate. Ok, I've had the remote for
a while now, but the problem first surfaced about 18 months
after I bought it.
Not good enough, so I'm knocking Prontos on the head until
Philips sort out their customer service. And I was a loyal
customer. I had two prontos and was saving up for a colour
model.
Oh well, their loss.
The light issue was solved by Philips in the new series. The TSU3500 use led light now. A LCD touchscreen is a more fragil device, is what you pay for flexibility.
I still love the philips and I think the Harmony is a step down, but will do for most people. I almost gave up from the philips but moved to 7000 series.
