All I see is a lot of people making excuses for the product. YES, if you send big bucks for something, then it should perform as it was supposedly designed to do. Maybe some are just trying to rationalize the purchase by lowering expectations. If fact, any product, regardless of the price should work. If the average person can't get it to work, then that's a design flaw. As far as a beta program, that is supposed to be prior to a products release. If a company releases a product that does not consistantly perform, then asks the people who bought it to participate in a program to fix the bugs, that just means they brought it to market too soon. If they are reputable, they would offer payment for not living up to the promise in the first place.