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Original thread:
Post 25 made on Wednesday May 4, 2005 at 18:59
Tennant
Founding Member
Joined:
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January 2002
32
Had the following update from Philips today:


Recently you have asked us why no one has contacted you via phone when we have promised to call you back in a few days related to the issue where the iPronto is crashing while in sleep mode.

Unfortunately we do not have a solution to the issue yet and that is most likely why you have not been contacted yet. We have been able to reproduce the problem, therefore it seems to be a problem with the firmware. We are still awaiting for a solution and in the mean time, we can unfortunately only ask for you to keep an eye on our website for a new firmware update.

We hope we answered your question satisfactorily.

With kindest regards,

Satu Hanninen
Philips Customer Care Centres


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