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This thread has 28 replies. Displaying posts 1 through 15.
Post 1 made on Sunday March 6, 2005 at 20:23
Chris Horka
Long Time Member
Joined:
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December 2003
50
I'll add my unit to the list of 'sleep crashers' - Needs a reset to get it back on line - Fairly disappointing for a $1000 remote - Chris
Post 2 made on Wednesday March 9, 2005 at 05:39
Tennant
Founding Member
Joined:
Posts:
January 2002
32
I think it might be worth trying to get an indication of how many users are still having this problem with firmware v1.8.2 so that Philips are aware of the extend of the problem.

Myself and Chris Horka makes 2, anybody else???

Tennant
Post 3 made on Wednesday March 9, 2005 at 12:31
P-Stone
Long Time Member
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April 2003
11
Me too.

P..
Post 4 made on Wednesday March 9, 2005 at 20:32
aimdoug
Long Time Member
Joined:
Posts:
April 2003
39
Me too thats 4. Maybe they should disable all the things that cause problems such as EPG, memory card reader and sell it for $500.00. It is a good remote but none of the features that they talk about early on work. I was one of the first to get one and paid $1800.00 for what has turned out to be o good remote and nothing else. To bad they could of had a great device.
A good company responds to there problems such as RTM does to see how they handle problems go to HEY MX-850 PROGRAM SOFTWARE DESIGNER posted on there forum here at Remote Central.

This message was edited by aimdoug on 03/09/05 20:43 ET.
Post 5 made on Friday March 11, 2005 at 04:36
CarbonToe
Long Time Member
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January 2004
88
Ditto
Post 6 made on Saturday March 12, 2005 at 19:26
cadconv
Long Time Member
Joined:
Posts:
March 2003
18
Same thing here. I'm also having problems with the new firmware dumping my new programing onto the ipronto..... AGHHH!
Kevin
Post 7 made on Sunday March 13, 2005 at 13:13
Brazilian Oscar
Lurking Member
Joined:
Posts:
March 2005
3
I am acquiring an iPronto to use as demonstration of technologies in a residence.
Is a good product?
Oscar
Oscar Figueiredo
www.conexxa.com.br
Post 8 made on Monday March 14, 2005 at 20:11
techspaces
Lurking Member
Joined:
Posts:
January 2005
8
Me too! Very embarassing when I find out about the glitch from a customer complaint. I've got three more in stock, but I'm probably going to try to return them. NetRemote is starting to look like a better alternative.
Post 9 made on Monday March 14, 2005 at 20:46
Brazilian Oscar
Lurking Member
Joined:
Posts:
March 2005
3
I come from the video area Brodacasting and I have longing of the operation manuals and maintenance that we received from the cameras and VTs of Sony. A feather that who writes manuals, they make them with such little clarity. This only takes to wrong understandings on the operation of the products. He/she turned a world culture to read a manual without what we called " friendly ". I don't know if the editor writes without time or it is lack of education technique. The one that I see is products that turn the customer a researcher of their flaws. That is that it is seen in the computer programs.
Oscar Figueiredo
www.conexxa.com.br
Post 10 made on Tuesday March 15, 2005 at 10:36
Barry Gordon
Founding Member
Joined:
Posts:
August 2001
2,153
I am having the problem, but I am not sure it is a crash. I do not use EPG. I do not use the browser although it does work. I do not use RF (NetX). Periodically the unit will no longer respond to a keyboard touch or the button on the side. Sometimes shaking it makes it "wake up". A reset always works. I have also found that squeezing the bracket stand (when the bracket is close) is sometimes the best way to go from sleep (screen dark) to awake.

I have lost all respect for the Philips corporation and do not buy any of their products any longer except for the pronto line. The iPronto is the most overpriced, over promised piece of technology I have seen in many a year. It makes the Philips team look like a bunch of amateurs.
Post 11 made on Monday March 21, 2005 at 14:51
Tennant
Founding Member
Joined:
Posts:
January 2002
32
On 03/15/05 10:36 ET, Barry Gordon said...
I have lost all respect for the Philips corporation
and do not buy any of their products any longer
except for the pronto line. The iPronto is the
most overpriced, over promised piece of technology
I have seen in many a year. It makes the Philips
team look like a bunch of amateurs.

Please let's not turn this thread into one for Philips bashing (start another one if you really need to do that). Let's just gather the facts as to how many people are suffering the same problem so we can put a rational argument to Philips.

Tennant
Post 12 made on Wednesday March 23, 2005 at 16:58
Kees van der Meer
Long Time Member
Joined:
Posts:
December 2003
162
To all complainers who cannot get their iPronto out of sleepmode:

Try this out: Wake up the iPronto first by touching the screen or push the on/off button, wait until the display appears and then disconnect the power adapter cable!!
OP | Post 13 made on Wednesday March 23, 2005 at 17:25
Chris Horka
Long Time Member
Joined:
Posts:
December 2003
50
On 03/23/05 16:58 ET, Kees van der Meer said...
To all complainers who cannot get their iPronto
out of sleepmode:

Try this out: Wake up the iPronto first by touching
the screen or push the on/off button, wait until
the display appears and then disconnect the power
adapter cable!!

Problem is, touching the screen or pushing the on/off does NOT make the screen appear - therein lies the issue - Thanks for the suggestion though ... Chris
Post 14 made on Wednesday March 23, 2005 at 17:37
Kees van der Meer
Long Time Member
Joined:
Posts:
December 2003
162
After a few times I found out that my unit doesn't start without a reset *ONLY* when I first remove the cable and then touch the screen.

I suggest you take a try. It worked in my case.
Post 15 made on Wednesday March 23, 2005 at 17:50
brunner
Lurking Member
Joined:
Posts:
June 2004
9
The problem is, mine spends most of the day unplugged, sitting on the coffee table. I plug it in only at night, to charge overnight. So it goes to sleep several times each day, and then we have this difficulty in waking it up...
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