I'm pretty sure they are clean. I've only owned this remote since last Sunday so maybe I'm doing something wrong. When I got the remote I installed the latest firmware from this site and I'm using the latest ProntoEdit from Philips.

I downloaded the .ncf file under x10 then lighting from the Neo section then opened it under the NEOEdit copied then pasted it into my config file (.ncf) and loaded it into the remote.

Is there a step I missed? Is there another x10 component that wouldn't be as flakey or do you think its just that mine is broken?

BTW, my x10 unit also had the light that stuck on but I found if I picked the unit up the light went off immediatly. I don't have any compact florescent lights in my house.

Thanks for any help.