Guys- I've been able to configure everything using the website but everytime it tries to communicate with the remote (File Download), I don't get the option to "open" the file. It only gives me a "save" button and a "cancel" button. I have XP sp2, so I got the bar on the top of the screen the first time. I clicked it and selected file download. Now, I am stuck with the 2 options in the File Download dialog box. I can save it to disk, but then if I double-click, windows says it can't open it and asks me if I want to select a program manually or use the internet to select the appropriate program- neither of these options work. Anyone know what I'm doing wrong?