Well, I owe Harmony a partial apology. This morning a level one tech immediately bumped me to level two where I had a great experience with a very intelligent, informed and effective Harmony representative. I have learned that for some unknown reason, my computer, ISP or security software will not allow transfer of the data necessary to update my 880 remote. The level two tech was able to e-mail me my config file so I could upload the remote directly from my desktop!

The interesting thing is that I was able to update my (2) H659s all morning long! The 880 data will simply not pass...

Any suggestions out there?

LL