Mine seemed to be pausing ar 3% also, but I just waited and let it go and it eventually it finished updating (after about 5 minutes). Maybe the more data you have stored on your profile, the longer it takes. I have the maximum allowable pictures for a slide show and have started loading icons for Favorite Channels, and it seems to take a lot longer than the first time when I only had a few Activities (no pictures, no icons, etc.). I assume it reloads everything (pictures, etc.) every time you update the remote, whether you changed the pictures or not. I should probably resize the them to the exact screen size and maybe this will make it load quicker.