I have a TC30. Works great. I was never able to get the windows software to work on my work laptop. it would just says "Unable to display content, Press next to continue" or something like that. The only option that worked for me was to go to
http://www.mactc30.com and then configure and program my remote. Now, this website is dead!! Gone. I have NO way to program my remote now. I have a home Mac and it also needs this. I was not able to make it work using the tricks mentioned in this thread. I am really upset. Harman support is not getting back with me.