In Response to Goodfellow and others like him.... I am new to this forum thing, having used remote central as a tool to help with programming. But i thought that it was for us pros not the so-called savvy consumers..so if avgenius and mcnasty did not fill you up enough here is my reply. I also have a few customers like you. I bet what you don't know is that (your dealer) can't stand dealing with you, or others like you.. who are destined to turn all us custom guys into Lowes and Home Depot OHH but with MercedesE-Class service. Your dealer you say gets your business for life for dealing with the aggrevation. As a dealer who sells 50% of the time and installs the other 50% I tend to jump through hoops for (my customers) who never ask for a discount but only expect me to jump on the way up sorta speak. And guess what, they are already my customers for life. For service not for price. And because they always pay on time and never ask for a discount, they get the better service and returned phone calls. Bet (your dealer) did'nt tell you that...