Comcast out here is a pain. I was on site arguing with the dweeb to leave the box. When he insisted that he couldn't I had him call his manager on his Nextel. His manager laughed at him on the speaker and told him to leave the box. His exact quote was "Dude...those guys know more about this crap than you ever will." It was hard not to laugh, but I held it back because I felt bad for the guy.