INCA is the worst design out there ..... I too got screwed by INCA, I wish I read these posts prior to buying their ceiling lift. Here is a few of the major problems I found.
1. Very POOR build quality. Weldments are not strait. 2. Instructions for mounting unit don't work. (Verified by Roger at Inca)I don't think they have ever integrated their Lifts into anything, They don't demo any at there facility 3. Control is crap. Had to be modified. 4. In-adequate mount for Plasma. 5. Misaligned drop door 6. Very Loud Motor/Gears & slower than told before the purchase. 7. When the finished lift is hung, there is no means to cover it with drywall. Further, the hinge mechanism must maintain holes in the ceiling/drywall to work. Its the worst design flaw I've ever seen. (These guys *Inca* are junk yard engineers. 8. Customer service.... Well let me tell you, there is none. I questioned some of the above and their reply was " your the only with this problem” They (Roger) faxed back a reply saying "We have helped you enough, your on your own"
Suffice to say don't give these guys any leeway. Ask a lot of questions before giving your hard earned money to these fools. Their product will cost you a great deal more by the time it’s modified by you at your own cost. I'm going with Auton Lifts.
