The wording of your question reveals what the
problem is. "Get your ass kicked"? It's clear
the IR systems do not respect you and you have
only yourself to blame for letting things get
out of hand. You need to let the IR system know
who the boss is. They need to FEAR you. Let
them know if they don't do there job they will
end up in the crusher in the back of the garbage
truck, destined for a smelly grave. And you can't
just threaten, you need to MEAN it. You may take
a loss on the first Pronto you smash into pieces
but I guarantee you the next Pronto will think
twice before not sending an IR command with the
proper strength.